IT Client Services Analyst - Tier 1-3 Support

cardinalhealth; Taguig; Hybrid; PHP 279,000 - 502,000; Full time

Job summary

Cardinal Health in the Philippines seeks an IT Client Services professional to provide Tier 1-3 virtual and physical end-user support for software, hardware, conference room tech, warehouse tech, server and network issues, and to coordinate with internal/external resources.

You will follow established procedures, perform routine tasks under supervision, and contribute to knowledge transfer through education and training to prevent recurring problems.

Qualifications

• 0-2 years of experience, preferred.
• Bachelor's degree in related field, or equivalent work experience, preferred.

Responsibilities

• Applies basic concepts, principles and technical capabilities to perform routine tasks.
• Works on projects of limited scope and complexity.
• Follows established procedures to resolve readily identifiable technical problems.
• Works under direct supervision and receives detailed instructions.
• Develops competence by performing structured work assignments.

Skills

Experience: 0-2 years

Education

Bachelor's degree in related field

Job description

Cardinal Health in the Philippines seeks an IT Client Services professional to provide Tier 1-3 virtual and physical end-user support for software, hardware, conference room tech, warehouse tech, server and network issues, and to coordinate with internal/external resources.

You will follow established procedures, perform routine tasks under supervision, and contribute to knowledge transfer through education and training to prevent recurring problems.