IT and Security Manager

create synergies inc.; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

create synergies inc. seeks an experienced IT leadership professional to manage, mentor, and develop the IT and security teams, driving collaboration, accountability, and high performance.

The role oversees IT infrastructure, operations, cybersecurity, risk management, regulatory compliance, and strategic collaboration with HR and client onboarding teams. Strong communication and leadership are essential.

Qualifications

• Minimum 5 years of managerial IT and cybersecurity experience.
• Experience in process improvement and leadership development.
• Strong communication, decision-making, and interpersonal skills.
• Hands-on in Google Workspace administration and security controls.

Responsibilities

• Manage, mentor, and develop IT and security teams for collaboration and high performance.
• Conduct regular one-on-one meetings and performance evaluations.

Skills

Leadership

Coaching

Communication

Problem-solving

Critical thinking

Interpersonal skills

Education

CISSP

CompTIA Security+

CCNP

ITIL

Tools

Google Workspace

Job description

• Manage, mentor, and develop the IT and security team to foster collaboration, accountability, and highperformance.


• Conduct regular one-on-one meetings and performance evaluations to guide team growth and development.


• Establish clear performance goals and provide actionable feedback to ensure continuous improvement.

LEADERSHIP AND TEAM DEVELOPMENT

• Manage, mentor, and develop the IT and security team to foster collaboration, accountability, and highperformance.


• Conduct regular one-on-one meetings and performance evaluations to guide team growth and development.


• Establish clear performance goals and provide actionable feedback to ensure continuous improvement.

IT INFRASTRUCTURE AND OPERATIONS

• Oversee the design, implementation, and maintenance of IT systems, including networks, servers, and applications


• Ensure IT systems are optimized for efficiency, scalability, and security, applying necessary updates and patches promptly.


• Monitor system performance, addressing issues proactively to minimize downtime and disruptions.

CYBERSECURITY AND RISK MANAGEMENT

• Implement a comprehensive cybersecurity strategy, safeguarding company systems and data against emerging threats.


• Conduct security assessments, incident response drills, and training programs to foster a culture of security awareness.


• Identify and mitigate risks through regular audits, monitoring, and collaboration with stakeholders.

REGULATORY COMPLIANCE AND DOCUMENTATION

• Enforce IT policies and procedures to maintain compliance with industry standards and legal regulations (e.g.,HIPAA,GDPR).


• Maintain accurate records of compliance efforts, including policies, audit results, and corrective actions.


• Work with auditors and other stakeholders to ensure the organization meets all regulatory requirements.

STRATEGIC COLLABORATION

• Act as a strategic partner to other departments, aligning IT and security capabilities with business objectives.


• Support Client and VA Acquisition teams in resolving technical concerns and facilitating seamless client onboarding.


• Collaborate with HR to oversee IT-related aspects of onboarding and offboarding, ensuring proper system access controls.

GENERAL QUALIFICATIONS:

• Minimum 5 years of managerial experience in IT and cybersecurity roles.


• Hands-on experience administering Google Workspace in a mid sized business environment with multiple departments, security groups, shared drives, and third-party SaaS integrations. Experience should include user lifecycle management, security controls, access policies, and day-to-day support.


• Proven expertise in process improvement, coaching, and leadership development.


• Advanced knowledge of PC hardware, software, networks, and internet security.


• Experience in setting up and troubleshooting remote work environments.


• Relevant certifications (e.g., CISSP, CompTIA Security+, CCNP, ITIL).


• Strong critical thinking and a proactive, problem-solving mindset with exceptional communication, decision-making, and interpersonal skills.