Invoice Entry Manager

Lexmark Research & Development Corporation; Cebu City; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Lexmark, now part of Xerox, is recruiting an Invoice Entry Manager in Cebu City, Philippines. You will lead a high-volume Accounts Payable team, oversee invoice entry, ensure service levels, drive process improvements, and collaborate with cross-functional groups to deliver accurate and timely AP services.

The role requires a Bachelor's in accounting, at least 5 years in AP, strong leadership, Excel proficiency, and ERP experience (SAP/Oracle/Concur). Shift work is expected.

Qualifications

• Bachelor's degree in accounting or related field.
• At least 5 years of relevant professional experience.
• Previous Accounts Payable experience is required.
• Managerial or supervisory experience in a BPO, Shared Services, or GBS environment is preferred.
• Experience leading teams in high-volume, deadline-driven operations.
• Strong knowledge of Accounts Payable operations and SLAs.
• Proficiency in Excel and ERP/AP systems.
• English proficiency is required.

Responsibilities

• Lead, coach, and develop AP team members to meet performance goals.
• Oversee invoice entry and AP operations with day-to-day leadership.
• Monitor productivity, quality metrics, and SLAs.
• Identify root causes and implement corrective actions.
• Ensure adherence to AP processes, policies, and controls.
• Drive process improvements and optimize invoice processing.

Skills

Leadership

Communication

Problem-solving

Excel

Attention to detail

Multitasking

Education

Bachelor's degree in accounting

Tools

SAP

Oracle

Concur

E-Automate

Microsoft Excel

Job description

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Overview:

The Invoice Entry Manager is responsible for leading Accounts Payable teams focused on invoice entry and processing activities. This role provides day-to-day leadership and operational oversight, ensuring service levels, productivity, quality, and performance targets are consistently achieved. The manager drives process improvement initiatives, resolves operational issues, develops team capabilities, and ensures adherence to established Accounts Payable policies, procedures, and controls. The role fosters a culture of accountability, collaboration, continuous learning, and operational excellence while ensuring accurate and timely delivery of Accounts Payable services.

Why Join This Team:

• Lead a high-performing Accounts Payable team supporting critical invoice processing operations

• Drive process improvement initiatives that enhance efficiency, accuracy, and service quality

• Develop leadership, coaching, and people-management capabilities in a global shared services environment

• Gain exposure to high-volume Accounts Payable operations, enterprise systems, and process optimization

• Collaborate with cross-functional teams to resolve operational issues and improve service delivery

• Contribute to a team culture focused on accountability, continuous learning, and operational excellence

What You Will Do:

• Lead, coach, and develop team members to achieve operational, quality, productivity, and individual performance goals

• Provide day-to-day leadership and oversight for invoice entry and Accounts Payable operations

• Monitor team performance, productivity, quality metrics, and key performance indicators

• Ensure team deliverables are completed accurately and within established service level agreements

• Manage operational escalations and work with the team to identify root causes and implement appropriate corrective actions

• Ensure adherence to established Accounts Payable processes, policies, procedures, and internal controls

• Identify opportunities to improve invoice processing efficiency, accuracy, consistency, and overall process performance

• Drive process improvement and operational excellence initiatives within the team

• Maintain process consistency and ensure operational issues are investigated and resolved in a timely manner

• Collaborate with internal stakeholders and support teams to resolve operational concerns and maintain service quality

• Support hiring, onboarding, training, coaching, and continuous development of team members

• Provide regular feedback, performance guidance, and development support to team members

• Identify opportunities to improve team capability, productivity, and overall operational performance

• Promote knowledge sharing, best practices, and continuous learning across the team

• Adapt team priorities and operations in response to changing business needs, processes, systems, and customer requirements

What You Need to Succeed:

• Bachelor's degree in accounting, Finance, Business Administration, or a related field is preferred

• At least 5 years of relevant professional experience

• Previous Accounts Payable experience is required

• Managerial or supervisory experience in a BPO, Shared Services, or Global Business Services environment is preferred

• Experience leading teams in a high-volume, structured, and deadline-driven operations environment

• Strong knowledge of Accounts Payable operations, particularly invoice entry and invoice processing

• Strong understanding of Accounts Payable processes, controls, policies, and service level requirements

• Strong leadership, coaching, and people-management skills

• Excellent communication, organizational, and problem-solving skills

• Strong analytical and decision-making abilities with a proactive approach to issue resolution

• Strong attention to detail and commitment to accuracy, quality, and process consistency

• Ability to manage multiple priorities and consistently deliver results within established SLAs

• Proficiency in Microsoft Excel and business or enterprise systems

• Experience with AP systems such as SAP, Oracle, E-Automate, or Concur is an advantage

• Strong customer service mindset with the ability to build effective relationships with internal stakeholders

• Demonstrated continuous improvement mindset and ability to identify opportunities to simplify, standardize, and improve processes

• Ability to work effectively in a fast-paced environment and adapt to changing business requirements

• English proficiency is required

• Willingness to work on a 3rd shift schedule

How We Set You Up for Success:

• Structured onboarding and training on Accounts Payable processes, systems, policies, and procedures

• Opportunities to strengthen leadership, coaching, and people-management capabilities

• Exposure to global Accounts Payable and shared services operations

• Opportunities to lead process improvement and operational excellence initiatives

• Supportive team environment focused on collaboration, accountability, and continuous learning

• Professional and skill-based development opportunities

• Competitive compensation based on experience and role level

• Shift premium for the assigned schedule