Internal Compliance & Control Auditor

Faithm Printers; Manila; Hybrid; PHP 502,000 - 837,000; Full time

Job summary

A printing services company in Metro Manila is looking for an Internal Compliance & Quality Assurance (QA) Auditor to ensure operational accuracy and compliance with company standards. This role requires reviewing reports, conducting audits, and making recommendations for improvements. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in compliance or quality assurance. The position is hybrid, offering some remote work options.

Qualifications

• 3-5 years of experience in compliance or quality assurance.
• Strong understanding of operational audits and HR compliance.
• Ability to provide clear recommendations for improvement.

Responsibilities

• Review and validate department managers’ monthly reports.
• Audit Incident Reports for compliance with due processes.
• Conduct periodic and surprise inventory checks.
• Validate parts usage and service accuracy.
• HR Compliance & Incident Report Audit: Verify completeness of employee 201 files
• HR Compliance & Incident Report Audit: Audit Incident Reports (IR) for due process compliance
• HR Compliance & Incident Report Audit: Ensure disciplinary procedures follow company policy
• HR Compliance & Incident Report Audit: Validate implementation of the Twin Notice Rule
• Digital Forms & Approval Governance: Review approval logs and workflow compliance
• Digital Forms & Approval Governance: Ensure requests follow the official Approval Matrix
• Digital Forms & Approval Governance: Escalate irregularities directly to the CEO
• Inventory & Administrative Audit: Conduct periodic and surprise inventory checks
• Inventory & Administrative Audit: Validate asset monitoring and equipment tracking
• Inventory & Administrative Audit: Detect shrinkage, misuse, or documentation gaps
• Service Quality Assurance (Field Technician QA): Review service reports and job documentation
• Service Quality Assurance (Field Technician QA): Validate parts usage and service accuracy
• Service Quality Assurance (Field Technician QA): Perform client feedback validation calls
• Service Quality Assurance (Field Technician QA): Monitor recurring service issues
• Service Quality Assurance (Field Technician QA): Submit monthly Technician Quality Scorecard
• Governance & Disciplinary Recommendation: Recommend corrective actions based on audit findings
• Governance & Disciplinary Recommendation: Recommend disciplinary sanctions when warranted
• Governance & Disciplinary Recommendation: Submit Risk Alert Reports for critical findings
• Governance & Disciplinary Recommendation: Propose internal control improvements

Skills

Analytical skills

Integrity

Attention to detail

Education

Bachelor's degree

Job description

Hybrid - Manila 3-5 Yrs Exp Bachelor Full-time

Job Description

FAITHM Printers & Services is seeking a highly analytical, independent, and integrity-driven Internal Compliance & Quality Assurance (QA) Auditor to oversee operational accuracy, KPI validation, HR compliance, approval governance, inventory control, and field service quality assurance. This role ensures that managerial reports, performance metrics, digital form approvals, disciplinary procedures, and field technician services are accurate, compliant, and aligned with company standards. The Auditor reports directly to the CEO and serves as an independent control function within the organization.

Key Responsibilities

Operational & KPI Audit

• Review and validate department managers’ monthly reports
• Cross-check KPI data against supporting records
• Detect inconsistencies, reporting gaps, or manipulation
• Submit structured audit findings with evidence

HR Compliance & Incident Report Audit

• Verify completeness of employee 201 files
• Audit Incident Reports (IR) for due process compliance
• Ensure disciplinary procedures follow company policy
• Validate implementation of the Twin Notice Rule

Digital Forms & Approval Governance

• Review approval logs and workflow compliance
• Ensure requests follow the official Approval Matrix
• Escalate irregularities directly to the CEO

Inventory & Administrative Audit

• Conduct periodic and surprise inventory checks
• Validate asset monitoring and equipment tracking
• Detect shrinkage, misuse, or documentation gaps

Service Quality Assurance (Field Technician QA)

• Review service reports and job documentation
• Validate parts usage and service accuracy
• Perform client feedback validation calls
• Monitor recurring service issues
• Submit monthly Technician Quality Scorecard

Governance & Disciplinary Recommendation

• Recommend corrective actions based on audit findings
• Recommend disciplinary sanctions when warranted
• Submit Risk Alert Reports for critical findings
• Propose internal control improvements

Note: Final disciplinary decisions remain with Executive Management.

Deliverables

• Monthly Audit Summary Report
• Department Compliance Scorecard
• Technician Quality Performance Report
• Risk & Governance Alert Report
• Corrective Action Recommendations

Working Location

The position is hybrid, based in Manila, with options for remote work as permitted.