INT-6F53911 | NETWORK ENGINEER I

KMC Careers; Philippines; Hybrid; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid work setup

Competitive salary and benefits

Access to pantry

Job summary

KMC Careers in the Philippines is seeking a Network Engineer I to coordinate onsite support and ensure systems availability and reliability.

You will interact with key stakeholders, perform Level 1-3 support, handle network implementations and outages, and document procedures while working in a hybrid setup with opportunities for growth.

Qualifications

• At least 2 years of networking experience with CCNA.
• Educational background in Networking or computer-related studies with Cisco, Dell, Sonicwall, and Juniper fundamentals.
• Proficient in network setup, troubleshooting and OSI model knowledge.

Responsibilities

• Acknowledge assigned service requests, incidents or queries via Service Desk according to SLA.
• Provide Level 1, 2 & 3 Technical support (Physical, Configuration and Project Management Support).
• Respond and own until resolution of hardware or software problems.
• Network implementations and troubleshooting.
• Document Method of Procedures for Maintenance of Hardware and Software initiatives.
• Assist OSS to perform duties as assigned.
• Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages.
• Handles Network related project implementation
• Provide Escalation Support to immediate superior.
• Attends internal/client meetings

Skills

Networking fundamentals

Communication skills

Client interfacing

Problem solving

Team collaboration

Education

Networking / Computer related course with Cisco, Dell, Sonicwall and Juniper fundamentals

Tools

Wireshark

Ethereal

Job description

About the job INT-6F53911 | NETWORK ENGINEER I

The Network Engineer I coordinate and facilitate onsite support to any network and systems related concerns and issues. He/she is responsible of maintaining the systems availability and reliability.

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Hybrid work setup
• Competitive salary and benefits
• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Acknowledge assigned service requests, incidents or queries via Service Desk according to SLA.

• Provide Level 1, 2 & 3 Technical support (Physical, Configuration and Project Management Support).
• Respond and own until resolution of hardware or software problems.
• Network implementations and troubleshooting.
• Document Method of Procedures for Maintenance of Hardware and Software initiatives.
• Assist OSS to perform duties as assigned.
• Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages.
• Handles Network related project implementation
• Provide Escalation Support to immediate superior.
• Attends internal/client meetings

At least 2 years experienced in Networking, CCNA.

• Knowledgeable in desktop support, network setup and troubleshooting.
• Knowledge in IP Address Classes and Subnetting, VLAN, STP, Routing Protocols, IP Telephony, Dynamic routing protocols such as RIP, OSPF, EIGRP, BGP and QoS.
• Knowledgeable in Ethereal and Wireshark applications
• Experienced in WAN, LAN and WLAN Technologies.
• Networking standards and/or related degree with at least 2 years experienced.
• Must be an excellent communicator/facilitator; ability to interface with clients at all level
• Knowledge in handling Networking Protocols. Such as: VLAN, STP, Routing Protocols, IP Telephony and QoS.
• Networking and MS Office Skills.
• Knowledge in OSI Model – Layer 1 through 7

Educational background in Networking / Computer related course with Cisco, Dell, Sonicwall and Juniper fundamentals.