Insurance Support Specialist: Elevating Customer Experience

Metacom Careers; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Metacom Careers is seeking a Customer Service Representative to handle inquiries about insurance products and services. You will provide exceptional service, resolve customer issues promptly, and assist clients in navigating virtual insurance processes.

The role requires strong English communication, solid customer service experience, and the ability to maintain precise records of interactions. Collaboration with team members will help enhance the overall customer experience in a dynamic contact

Qualifications

• Excellent written and verbal English communication.
• Experience in customer service.
• Ability to maintain accurate records of interactions.

Responsibilities

• Handle inquiries about insurance products and services.
• Provide exceptional service and resolve customer issues promptly.
• Assist clients in navigating virtual insurance processes.

Skills

English communication

Job description

Metacom Careers is seeking a Customer Service Representative to handle inquiries about insurance products and services. You will provide exceptional service, resolve customer issues promptly, and assist clients in navigating virtual insurance processes.

The role requires strong English communication, solid customer service experience, and the ability to maintain precise records of interactions. Collaboration with team members will help enhance the overall customer experience in a dynamic contact