Insurance Support & Service Specialist

Metacom Careers; Taguig; On-site; PHP 268,000 - 402,000; Full time

Job summary

Metacom Careers is seeking a Customer Service Representative to handle inquiries about insurance products and services. You will provide exceptional service, resolve customer issues promptly, and assist clients in navigating virtual insurance processes.

The role requires strong English communication, solid customer service experience, and the ability to maintain precise records of interactions. Collaboration with team members will help enhance the overall customer experience in a dynamic contact

Qualifications

• Strong English communication required.
• Solid customer service experience preferred.
• Ability to maintain precise records of interactions.

Responsibilities

• Handle inquiries about insurance products and services.
• Provide exceptional service to customers and resolve issues promptly.
• Assist clients in navigating virtual insurance processes.
• Collaborate with team members to enhance customer experience in a dynamic contact center.

Job description

Metacom Careers is seeking a Customer Service Representative to handle inquiries about insurance products and services. You will provide exceptional service, resolve customer issues promptly, and assist clients in navigating virtual insurance processes.
The role requires strong English communication, solid customer service experience, and the ability to maintain precise records of interactions. Collaboration with team members will help enhance the overall customer experience in a dynamic contact.