Insurance Risk Underwriter - Process & Growth Focus

QBE Insurance; Cebu City; On-site; PHP 420,000 - 660,000; Full time

Job summary

QBE Insurance is seeking a detail‑oriented underwriting support specialist in Cebu City to review and process insurance applications, renewals, and endorsements in line with underwriting policies and guidelines.

You will work with brokers and clients to ensure timely processing, maintain knowledge of products and processes, and help minimise risk while supporting business growth. Collaboration with various stakeholders and adherence to deadlines are essential in this role.

Qualifications

• Tertiary degree or equivalent combination of education and work experience.
• Some relevant work experience.
• Experience in BPO industry with shifting schedules.

Responsibilities

• Provide recommendations on business improvement, focusing on Turnaround Time (TAT)/SLA opportunities.
• Maintain product, system, and process knowledge.
• Ensure compliance with QBE policies, procedures, and relevant legislation.
• Resolve escalated complaints promptly.
• Establish and maintain a good working relationship with stakeholders.
• Monitor pending items from brokers and clients for existing policies, following required processes and guidelines.
• Assist with new submission reviews, buyer research, and underwriting model completion to minimise risk and contribute to business growth.
• Assist with the preparation of binder and policy documents, adhering to deadlines and guidelines.
• Track new and pending claims status by liaising between the company and broker.

Skills

Analytical Thinking

Communication

Critical Thinking

Customer Service

Decision Making

Financial Products

Insurance Underwriting

Education

Tertiary Degree or equivalent combination of education and work experience

Job description

QBE Insurance is seeking a detail‑oriented underwriting support specialist in Cebu City to review and process insurance applications, renewals, and endorsements in line with underwriting policies and guidelines.

You will work with brokers and clients to ensure timely processing, maintain knowledge of products and processes, and help minimise risk while supporting business growth. Collaboration with various stakeholders and adherence to deadlines are essential in this role.