Insurance Policy Support Specialist – Home, Auto & General

Cognizant; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cognizant is hiring for customer service roles in Taguig, Philippines. Join a global organization delivering services to clients across industries and enjoy clear career paths and opportunities to advance into leadership or specialized roles.

Growth, support, and impactful work are emphasized, with a collaborative culture and strong benefits. Candidates with call center experience in financial services or loan products are encouraged to apply.

Qualifications

• Strong verbal communication for professional client interactions.
• Customer service background in financial services or non-life insurance preferred.
• Experience with Auto Loan and Property Loan is preferred.
• Detail-oriented in handling policy inquiries.
• College graduate with 12 months contact center experience, or 2-year undergrad with 18 months BPO experience.

Skills

Strong verbal communication

Customer service background

Attention to policy inquiries

Education

College graduate w/ 12 months contact center experience or 2-year undergraduate w/ 18 months BPO experience

Job description

Cognizant is hiring for customer service roles in Taguig, Philippines. Join a global organization delivering services to clients across industries and enjoy clear career paths and opportunities to advance into leadership or specialized roles.

Growth, support, and impactful work are emphasized, with a collaborative culture and strong benefits. Candidates with call center experience in financial services or loan products are encouraged to apply.