Insurance Officer

Hammerjack Pty Ltd; Philippines; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO coverage for you

Yearly Kick-Off Parties

Value Awards

Promotions internal

Leadership training

Global collaboration

Job summary

Acquire Intelligence, a global outsourcer, is seeking an Insurance Officer to manage end-to-end insurance operations, from policy administration to claims handling. You will work with brokers, underwriters, and cross-functional teams to ensure compliant, cost-effective processes while delivering high client satisfaction.

Ideal candidates have 1–2 years in insurance operations, a solid understanding of motor insurance, and strong data analysis skills.

Qualifications

• 1–2 years in insurance operations or claims management.
• Strong knowledge of motor insurance policies.
• Detail-oriented with good organizational skills.
• Ability to analyze data to reduce risk and costs.
• Experience with policies and claims platforms is a plus.

Responsibilities

• Process motor insurance claims from initiation to resolution.
• Ensure compliance with regulatory requirements.
• Provide excellent client service and respond to inquiries.
• Review policies, premiums, and coverage.
• Coordinate with brokers, underwriters, and adjusters.
• Prepare insurance-related reports.
• Manage documentation and correspondence.
• Support budget and cost-saving targets.

Skills

Insurance operations

Policy administration

Claims management

Attention to detail

Data analysis

Client communication

Cross-functional collaboration

Regulatory compliance

Job description

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help businesses work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career — Join us today and be part of a team where your work makes an impact.

WHY JOIN THE A-TEAM

Come for a career, stay for the fun.

• HMO coverage for you
• Yearly Kick-Off Parties with major giveaways (like the car in 2023!)
• Get recognized through our Value Awards
• Grow your career — yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A SNAPSHOT OF YOUR ROL

As an Insurance Officer, you'll be responsible for ensuring smooth, compliant, and cost-effective management of insurance policies and claims processes. You will handle end-to-end insurance operations, from policy administration and risk review to claims management and cross-department collaboration.

Your Day-to-day Tasks Include

• Claims Processing: Manage and oversee motor insurance claims from initiation to resolution, ensuring timely and fair handling.
• Compliance: Ensure compliance with all regulatory requirements and industry standards related to insurance processes.
• Client Service: Address customer inquiries, resolve concerns, and maintain high levels of client satisfaction.
• Risk Management: Assess and mitigate risks by reviewing policies, premiums, and claims histories.
• Budget Management: Monitor budgets, minimize financial loss, and achieve cost-saving targets related to insurance activities.
• Administrative Tasks: Maintain accurate documentation, prepare insurance-related reports, and manage internal and external correspondence.
• Coordination: Work closely with brokers, underwriters, and claims adjusters to ensure seamless policy and claims processing.
• Policy Management: Administer existing policies, secure competitive quotations, and ensure appropriate and up-to-date coverage.

a Bit About You

• At least 1–2 years of experience in insurance operations, policy administration, or claims management
• Strong understanding of insurance principles, particularly motor insurance policies and claims
• Excellent attention to detail and organizational skills
• Ability to analyze data and make informed decisions to reduce risk and manage costs
• Solid communication and interpersonal skills, especially when working with clients and vendors
• Familiarity with insurance platforms and claims systems is an advantage
• Comfortable working cross-functionally and managing multiple tasks simultaneously

What Success Looks Like

• Accurate, timely, and compliant handling of all insurance-related processes
• Reduction in unnecessary costs or losses from underinsured assets or delayed claims
• High client satisfaction and smooth collaboration with internal and external stakeholders

What We Value

We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions
• Entrepreneurial Energy: Think like an owner. Solve like a founder
• Fast with Intent: We move fast and deliver real results
• Laugh and Learn: We don't take ourselves too seriously, just our results

What are you waiting for

Come for a career, stay for the fun.

Join the A-Team and experience the A-Life!