Insurance Coordinator

Solar Transport; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading transport company in Quezon City is seeking a Claims Management Specialist to serve as a liaison between various stakeholders following accident repairs. This role requires effective negotiation with insurance adjusters and guiding customers through the insurance processes. The ideal candidate should have 1-3 years of experience and a relevant Bachelor's degree. Strong customer service skills are essential for this full-time, on-site position.

Qualifications

• 1-3 years of experience in claims management, customer service, or related field.

Responsibilities

• Act as liaison between dealership, customers, and insurance companies.
• Monitor and follow up on insurance claims for timely approval.
• Negotiate repair costs with insurance adjusters.

Education

Bachelor's degree

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Key Responsibilities

• Claims Management: Act as the primary liaison between the dealership, customers, and insurance companies for accident repairs, ensuring accuracy in estimates, police reports, and claim forms.
• Documentation & Approval: Initiate, monitor, and follow up on insurance claims to ensure timely approval and release of Letters of Authority (LOA).
• Negotiation & Relations: Negotiate repair costs with insurance adjusters and maintain strong relationships with car insurance providers.
• Financial Processing: Reconcile insurance receivables, track aging claims, and coordinate with the accounting department for payment processing.
• Customer Service & Support: Guide customers through insurance processes and resolve issues related to coverage or repairs.
• Reporting: Prepare reports regarding claim status, daily transactions, and body/paint service updates.