Insurance Capability Lead & Curriculum Architect

EXL Service Philippines, Inc.; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

EXL Service Philippines, Inc. seeks a senior professional to drive Insurance domain learning, lead teams, and align capability development with business needs. The role includes researching content on new capabilities and delivering domain trainings for multiple audience segments.

Responsibilities include leading domain initiatives, collaborating with leadership, developing scalable training curriculums, and ensuring content quality across materials and sessions.

Qualifications

• Graduate degree in any stream.
• Domain training background in insurance preferred.
• Strong MS Office skills (PowerPoint, Word, Excel).

Responsibilities

• Lead initiatives for developing domain capabilities.
• Engage with leadership to define domain development requirements and secure buy-in.
• Manage change programs to institutionalize domain capabilities across audience segments.
• Identify, source, and deploy tools and resources for domain capability development.
• Plan and deploy curriculum, certifications, and learning materials.

Education

Graduate in any stream

Tools

MS Office

PowerPoint

MS Word

MS Excel

Job description

EXL Service Philippines, Inc. seeks a senior professional to drive Insurance domain learning, lead teams, and align capability development with business needs. The role includes researching content on new capabilities and delivering domain trainings for multiple audience segments.

Responsibilities include leading domain initiatives, collaborating with leadership, developing scalable training curriculums, and ensuring content quality across materials and sessions.