Insurance Accountant (Collections)

Hammerjack; Makati; Hybrid; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Hybrid work options

Health insurance from Day 1

Office/home setup support

Job summary

hammerjack in the Philippines is seeking an Insurance Accountant to deliver accounting support and ensure MAS client monies compliance. You will manage debt collection, reconciliations, and reporting while maintaining strong controls and collaboration with stakeholders.

The role emphasizes accuracy, timely payments, and continuous process improvement, with hybrid or work-from-home options and duties across internal and external clients, including insurers and brokers.

Qualifications

• 2–4 years in collections, accounts receivable, or similar debtor management roles.
• Strong numeracy and accuracy.
• Self-starter who can work independently.
• Motivated to create new processes, models and reports.
• Excellent written and verbal communication skills.
• Ability to work under pressure and meet tight deadlines.
• High integrity and appropriate assertiveness in critical situations.

Responsibilities

• Manage collection of outstanding debts and ensure liabilities are settled within terms.
• Chase overdue balances and cash queries, escalating risks when needed.
• Allocate and reconcile client receipts promptly and accurately.
• Set up and monitor payments to clients, insurers and stakeholders with proper controls.
• Reconcile and settle underwriter accounts.
• Resolve account queries by liaising with clients, insurers, banks and internal teams.
• Prepare statements, management information and regular financial reports.
• Maintain up-to-date accounting records and supporting documentation.
• Prepare year-end audit files, reconciliations and schedules.
• Monitor client money payments and follow up on outstanding items.
• Provide cover for other staff and support finance with ad hoc duties.
• Maintain KPIs and ensure work is completed on time.

Skills

Attention to detail

Numeracy

Chasing overdue balances

Independent worker

Process improvement

Communication

Deadline-driven

Job description

Work Setup: Hybrid or Work-From-Home

Role Overview

The Insurance Accountant will be responsible for delivering efficient, high‑quality accounting support to internal and external customers. This role ensures day-to-day compliance with the systems and controls established by the organization and to always ensure compliance with Monetary Authority of Singapore (MAS) rules on client monies account.

Key Responsibilities

Functional & Technical Expertise

• Manage collection of outstanding debts and ensure liabilities are settled within agreed credit terms.

• Chase overdue IBA balances and cash queries, escalating potential bad debt and insurer cancellation risks where appropriate.

• Allocate and reconcile client receipts promptly and accurately.

• Set up and monitor payments to clients, insurers and other stakeholders, ensuring banking procedures and verification controls are followed.

• Reconcile and settle underwriter accounts.

• Resolve account queries by liaising with clients, insurers, the bank and internal departments.

• Prepare statements, management information and regular/ad hoc financial reports, including aged debt and turnover analysis.

• Maintain accurate and up-to-date accounting records and supporting documentation.

• Prepare year-end audit files, reconciliations, confirmations and schedules.

• Monitor client money payments and ensure outstanding items are followed up regularly.

• Provide cover for other IBA staff and support the Finance Director and Finance team with ad hoc duties and projects.

• Maintain required KPIs and ensure all work is completed accurately and within agreed deadlines.

Business & Stakeholder Management

• Communicate clearly and effectively, verbally and in writing, with the ability to translate complex financial matters into simple, practical insights.

• Build and maintain strong working relationships with internal and external stakeholders, including:

  1. Clients

  2. Underwriters

  3. Third‑party service providers

  4. Global IBA Teams

  5. Brokers

  6. BE and PPT Teams

• Collaborate effectively across teams and platforms to resolve issues and deliver outcomes.

Continuous Improvement & Innovation

• Proactively identifies issues, risks, and inefficiencies, and implements effective solutions.

• Contributes to the enhancement of financial processes, controls, and reporting frameworks.

• Presents financial information, analysis, and recommendations to management in a clear, concise, and professional manner.

Skills & Experience

• 2-4 years of experience in Collections, Accounts Receivable, or similar debtor management roles.

• Strong attention to detail, numeracy, and accuracy.

• Persistence in chasing overdue balances.

• Self‑starter with the ability to work independently and proactively structure work.

• Motivated to create new processes, models, and reports; comfortable challenging existing thinking

• Strong written and verbal communication skills

• Excellent organizational skills with strong attention to detail

• Adaptable, with a positive response to change

• Strong analytical, investigative, and problem‑solving skills (individually and collaboratively)

• Ability to work under pressure and meet tight deadlines

• High level of integrity and appropriate assertiveness in complex or business‑critical situations

• Flexible working approach to meet business demands

What’s in It for You

• Recognised by Great Place To Work: Ranked #8 Best Workplace in the Philippines and #3 Best Workplace in IT-BPM in the Medium category for 2026.

• Work That Fits Real Life: Roles aligned with Australian and US clients, with day and night shift options plus WFH, hybrid and office-based setups depending on the role.

• Room to Grow: Structured onboarding and ongoing Learning & Development programs that help employees build skills, strengthen capability and prepare for broader responsibilities.

• Health Cover From Day 1: Health insurance coverage from Day 1 plus dependent coverage, giving employees and their families added peace of mind from the start.

• Clear Pay, Clear Expectations: Compensation aligned with the role and experience, supported by clear responsibilities and expectations from the outset.

• Work That Connects You to the Client: Work directly with international businesses as part of a dedicated team that operates as an extension of their business.

• Support Beyond Day 1: Our People & Culture and support teams stay involved beyond onboarding, providing day-to-day guidance, employee support, engagement and recognition throughout the employee experience.

Plus the everyday extras:

Modern workspaces, complimentary onsite meals, flowing coffee and drinks at our café bar, additional time off and tenure incentives.

About Us

At hammerjack, we connect skilled professionals in the Philippines with growing businesses across Australia and beyond—building teams that work as true extensions of our clients. We're proud to be named among the Fortune 100 Best Workplaces in Southeast Asia and ranked the 8th Best Workplace in the Philippines.

Our Impact

Our people aren't outsourced—they're embedded. With aligned tools, shared goals, and real accountability, they deliver at the same standard and pace as onshore teams while building long‑term careers they're proud of, across accounting, tech, admin, and marketing.