Infrastructure Support Senior Engineer

768 TP ICAP Management Services Ltd (Philippines Branch); Taguig; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Job summary

TP ICAP is seeking an Infrastructure Support Senior Engineer to provide technical expertise for our on-premises and cloud environments in a hybrid setup in Taguig. You will focus on stability, performance, and automation while acting as a senior escalation point for complex incidents and capacity planning.

The role requires strong Windows and Linux administration, scripting, and experience with VMware, AWS/Azure, and container platforms.

Qualifications

• Strong experience supporting enterprise infrastructure environments.
• Extensive Windows Server and Linux administration experience.
• Scripting and automation skills with PowerShell, Bash, Python.

Responsibilities

• Provide advanced operational support across multiple platforms.
• Lead troubleshooting and root-cause analysis for complex incidents.
• Establish and maintain best practices, governance, and observability.
• Perform capacity planning, performance testing, and health assessments.
• Ensure changes follow documentation and change-management processes.
• Collaborate with cross-functional teams and mentor junior engineers.

Skills

Windows Server administration

Linux administration

PowerShell automation

Shell scripting

VMware vSphere/ESXi

Cloud platforms (AWS/Azure)

Networking basics

Incident management

ITIL processes

Troubleshooting

Education

RHCSA or RHCE certification (desired)

Tools

VMware vSphere

AWS

Azure

Kubernetes

Docker

Ansible

Terraform

Job description

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

Infrastructure Support Senior Engineer is responsible for providing technical expertise and support within the Infrastructure Production and Cloud Services team, supporting the core infrastructure capabilities within TP ICAP’s on premise and cloud environments. The role ensures stability, performance, and operational excellence of core services while driving improvements, automation, and adherence to best practices. Operating as a senior technical point of escalation, the engineer contributes to incident resolution, capacity planning, system enhancements, and seamless delivery of new solutions into production.

Role Responsibilities

Provide advanced operational support across multiple platforms, ensuring availability and performance. Lead troubleshooting and root‑cause analysis for complex incidents and performance issues. Establish / maintain best practices, processes and procedures to underpin the operations of the business, including appropriate observability and infrastructure management solutions. Perform capacity planning, performance testing, and proactive health assessments. Ensure all changes follow governance, documentation, and best‑practice standards. Collaborate closely with cross‑functional engineering, project, and application teams. Contribute to disaster recovery planning, testing, and documentation. Identify and drive continuous improvement initiatives within operations. Act as a senior escalation point within the operations team, guiding junior engineers when required.

Experience / Competences Essential

Strong experience supporting enterprise infrastructure environments. Strong administration experience with Microsoft Windows Server (2016/2019/2022) including: Active Directory Group Policy DNS / DHCP Certificate Services File and Print Services Windows Clustering PowerShell automation Strong administration experience with Linux operating systems including: Red Hat Enterprise Linux (RHEL) SUSE Linux Enterprise Server (SLES) User, storage and filesystem administration Package and patch management System performance analysis and troubleshooting Linux security hardening Shell scripting (Bash) Experience managing and supporting: VMware vSphere and ESXi Enterprise storage platforms Backup and recovery solutions Disaster recovery environments Experience supporting cloud platforms such as AWS and/or Azure. Strong scripting and automation skills using: PowerShell Bash Python Experience with infrastructure monitoring and observability platforms. Strong troubleshooting and problem-solving skills across Windows, Linux, virtualisation, storage, networking and cloud technologies. Experience working within ITIL-based operational and change management processes. Desired Red Hat Certified System Administrator (RHCSA) or RHCE certification. Microsoft Certified Windows Server or Azure certifications. Experience with Ansible, Terraform or Infrastructure as Code tooling. Experience with Kubernetes, Docker and container platforms. Familiarity with enterprise security tooling, vulnerability management and compliance frameworks. Experience contributing to infrastructure transformation or optimisation programmes. Awareness of security and compliance practices within database estates. Experience working in financial services or other regulated environments. Knowledge of configuration management or Infrastructure‑as‑Code tools. Ability to mentor and support junior team members.

#LI-MID #LI-Hybrid

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

Philippines - Ecoprime Building - Taguig City Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world’s financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter. You’ll have the freedom to innovate and act on your initiative. We’ll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that’s there to set you up for success.

More about us

TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group. Connections are at the heart of what we do. We combine our people’s know-how with the latest technology to improve price discovery, trade execution and liquidity flow. Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth. And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It’s what makes TP ICAP a mainstay in the global markets, now and in the future. TP ICAP. We connect.