Infrastructure Service Management- Cebu

Accenture in the Philippines; Cebu City; On-site; PHP 700,000 - 1,200,000; Full time

Job summary

Accenture in the Philippines is seeking a Program/Project Management Representative to deliver business and technology outcomes for assigned programs, projects, or contracted services. You will leverage standard tools and processes to deliver, monitor, and control service level agreements.

The role requires five or more years in infrastructure project management, excellent client-facing and communication skills, and experience with PM software.

Qualifications

• Five+ years of Infrastructure project management experience.
• Excellent client-facing and internal communication skills.
• Strong written and verbal communication skills.
• Bachelor's Degree in appropriate field or equivalent work experience.
• Experience with project management software tools.
• PMP and ITIL certifications are a plus.

Responsibilities

• Deliver business and technology outcomes for assigned program, project, or contracted service.
• Coordinate internal resources and third parties/vendors for flawless execution of multiple projects.
• Ensure all projects are delivered on-time, within scope and within budget.
• Develop detailed project plans and monitor progress.
• Manage changes to scope, schedule, and costs using verification techniques.
• Report and escalate to management as needed.
• Manage relationships with clients and stakeholders.
• Perform risk management to minimize potential risks.
• Create and maintain comprehensive project documentation.

Skills

Infra Service Mgmt

PMO Experience

Client-facing Skills

Excellent Communication

PMP

ITIL

Education

Bachelor's Degree or equivalent

Tools

Project Management Software

Job description

Job Description:

Who we are

Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.

Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.

Summary

As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Roles & Responsibilities

• Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalation to management as needed
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based individual strengths, skill sets, and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document needs (when needed)

Professional & Technical Skills

• Required Skill: Infrastructure Service Management
• With 5++ working experience in Infrastructure project management
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Project Management Professional (PMP) and ITIL certifications are a plus
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Experience with project management software tools
• Minimum 5 year(s) of experience is required

What’s in it for you?

• You will be part of Accenture’s growing community of technology professionals, continually expanding to provide the best services to our clients.
• At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices.
• We offer trainings and development programs and courses to help you grow your own tech stack and certifications.

What We Believe

All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long‑lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.