Information Technology Intern

FGC+; Bacolod; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Real-world IT support experience

Mentorship from IT professionals

Potential career opportunities within FGC+

Job summary

FGC+ in Bacolod is seeking Information Technology Interns to gain hands-on experience in a dynamic work environment. Interns will assist with IT support, technical troubleshooting, and maintenance of hardware and software. Ideal candidates are currently pursuing a degree in Information Technology or related fields, possess basic tech skills, and demonstrate good problem-solving abilities. The internship offers exposure to real-world IT operations and mentorship from experienced professionals.

Qualifications

• Eligible for internship/OJT required by the school.
• Basic knowledge of computer hardware, software, networking.
• Willingness to learn and adapt in a dynamic environment.

Responsibilities

• Provide technical support for hardware, software, and network concerns.
• Install, configure, and troubleshoot IT equipment.
• Assist with user account creation and access management.
• Help document IT procedures and troubleshooting guides.
• Monitor and maintain company systems and IT inventory.

Skills

Problem-solving skills

Analytical skills

Communication skills

Interpersonal skills

Detail-oriented

Education

Currently pursuing a degree in IT or related field

Tools

Microsoft Office

Google Workspace

Job description

About the Job

FGC+ is looking for motivated and tech‑savvy Information Technology Interns who are eager to gain hands‑on experience in a fast‑paced and collaborative work environment. The IT Intern will support the IT team in maintaining hardware, software, systems, and technical operations while learning industry best practices in IT support and administration.

This internship is ideal for students who are passionate about technology, troubleshooting, systems support, and continuous learning.

What You’ll Do

• Assist in providing technical support to employees for hardware, software, and network‑related concerns
• Help install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment
• Support user account creation, password resets, and access management
• Assist in monitoring and maintaining company systems, devices, and IT inventory
• Help document IT procedures, troubleshooting guides, and technical reports
• Coordinate with team members regarding IT tickets and technical concerns
• Perform basic system testing, software updates, and routine maintenance tasks
• Support the implementation of IT projects and process improvements
• Ensure compliance with company IT policies and data security standards
• Perform other administrative and technical tasks assigned by the IT team

What You’ll Bring

• Currently pursuing a degree in Information Technology, Computer Science, Computer Engineering, or related field
• Must be eligible for internship/OJT required by the school
• Basic knowledge of computer hardware, software, networking, and troubleshooting
• Familiarity with Microsoft Office and Google Workspace is an advantage
• Strong problem‑solving and analytical skills
• Willingness to learn and adapt in a dynamic environment
• Good communication and interpersonal skills
• Detail‑oriented, organized, and proactive
• Ability to work independently and collaboratively within a team

What We Have to Offer

• Real‑world IT support and operations experience
• Exposure to corporate IT systems and processes
• Mentorship from experienced IT professionals
• Opportunity to enhance technical and professional skills
• Collaborative and supportive work environment
• Potential career opportunities within FGC+