Information Technology Group - Analyst (Insurance)

BDO Unibank; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

BDO Unibank, Inc. seeks a Business/Systems Analyst to evaluate business requirements and assess impacts on current IT applications, aligned with the to-be IT plan.

The analyst serves as a liaison between the Business Analyst and technical teams, creating documents and tracing changes end-to-end. Role requires extensive analysis of processes, requirements mapping, and collaboration across developers, managers, and business contacts to ensure successful delivery and conformance to business

Qualifications

• Bachelor’s degree relevant to the job.
• More than 5 yrs. experience in either Business or Systems Analysis work.
• More than 2 years' experience in Financial Institution is a must.
• Must be willing to work onsite and be assigned in Ortigas.

Responsibilities

• Create functional requirements, based on business requirements, and identify the non-functional requirements for the solution architect.
• Identify any gaps in business requirements and follow up with end-users to detail the requirements.
• Explain the project to the necessary team on how the proposed solution will address their business requirements.
• Develop a deeper understanding of the business processes, business organization, and expected business outcomes.
• Understand the product features and out-of-box requirements and map these to the functional requirements.
• Conduct fit-gap analysis on products and develop reasonable working alternatives.
• Support the product evaluation during the service definition phase. Manage the changes in functional and non-functional requirements.
• Assist in conducting functional testing.
• Ensure the operational support processes are aligned with the business objectives and stated business requirements.
• Collaborate closely with other team members and departments (developers, project managers, business contacts, user representatives, etc.)

Skills

Business analysis

Requirements gathering

Stakeholder communication

Liaison between BA and IT

Education

Bachelor’s degree

Job description

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Date: Sep 20, 2026

Location: Mandaluyong City, National Capital Region, PH

Business Unit: Information Technology Group

Department: Information Technology

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Analyst evaluates the business requirement document submitted by the business unit and assess the impact in the current application as well as with the “to be plan” of IT as a whole. Paired with knowledge on the application or technology, the analyst is expected to be the liaison between the Business Analyst and the technical team in creating the necessary document and trace the changes end to end.

Key Responsibilities:

• Create functional requirements, based on business requirements, and identify the non-functional requirements for the solution architect.
• Identify any gaps in business requirements and follow up with end-users to detail the requirements.
• Explain the project to the necessary team on how the proposed solution will address their business requirements.
• Develop a deeper understanding of the business processes, business organization, and expected business outcomes.
• Understand the product features and out-of-box requirements and map these to the functional requirements.
• Conduct fit-gap analysis on products and develop reasonable working alternatives.
• Support the product evaluation during the service definition phase. Manage the changes in functional and non-functional requirements.
• Assist in conducting functional testing.
• Ensure the operational support processes are aligned with the business objectives and stated business requirements.
• Collaborate closely with other team members and departments (developers, project managers, business contacts, user representatives, etc.)

Qualifications:

• Bachelor’s degree relevant to the job
• More than 5 yrs. experience in either Business or Systems Analysis work
• More than 2 years' experience in Financial Institution is a must
• Must be willing to work onsite and be assigned in Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.