Information Security Advisor

Trustwave; Philippines; Hybrid; PHP 1,200,000 - 2,100,000; Full time

Job summary

LevelBlue seeks an experienced security operations and account-management professional to act as the primary security contact for customer accounts. You will oversee delivery teams, manage security program implementations, and proactively drive compliance and risk reduction.

Responsibilities include providing security consultancy, leading incident management, and communicating security posture to senior leadership, with flexible in-person collaboration as needed.

Qualifications

• Experience in information security operations and networking.
• Understanding of vulnerability management and threat hunting.
• Familiarity with SIEM, EDR, FW, IDS/IPS, and DLP technologies.

Responsibilities

• Provide a single point of contact to account management and delivery teams for security activities.
• Oversee relationships for delivery organizations providing security support.
• Manage implementation of the Security Agreement and drive operational compliance.
• Advise on information risk management and security controls on the account.
• Lead security incident management and change control activities.

Skills

InfoSec Ops

Project Management

Network Security

Windows/Linux Admin

Education

High school diploma or equivalent

College degree a plus

Tools

SIEM

Firewall

EDR

Microsoft Defender

Job description

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.

Duties

• Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account.
• Maintain and oversee relationships for all delivery organizations providing security support.
• Manages the implementation of the Security Agreement.
• Proactively drives the operational compliance on the account.
• Provide in-house consultancy on information risk management matters and advise on the implementation of security controls on the Account.
• Oversee the implementation and management of operational security activities, processes and policies as required (e.g. Security Incident Management Process).
• Track and assist in the management of the resolution of reported operational security issues.
• Recommend actions, reviewing plans and monitoring progress of remedial actions.
• Manage to resolution security risks identified as a result of reviews and audits, changes in Trustwave or customer environment, changes in operating practices or processes, changes in technology etc.
• On a regular basis (recommended at least monthly), meet with the account team to review security status, review any risks, issues, incidents, outstanding activities, current and planned changes.
• Provide informal security assessments for Trustwave delivered processes or architectures to ensure that contractual requirements for information risk management and security controls are satisfied.
• Regularly review the delivery environment of the account to identify security risks to Trustwave or the customer.
• Participate in change control (review and/or approval) activities for changes that may impact the customer's security posture.
• Serve as a dedicated focal point for managing security or anti-virus incidents that occur in the customer's environment.
• Provide security-related education to ensure security awareness and knowledge of customer applicable security policies and processes.
• Answers questions and concerns regarding customer applicable security policies and processes.
• Ensure that opportunities to improve security are identified.
• Research new security technologies and practices and recommend additional security services as required.
• Offer executive-level presentations for the account or client management and proactively keep Trustwave senior leadership abreast of all account concerns.

Skills and Knowledge Requirements

Background:

• Information Security Operations
• Project Management
• Network Security Architecture & Administration
• Windows / Linux Administration

Understanding:

• Must understand TCP/IP networking and routers/access control devices
• Must understand vulnerability management
• Broad understanding of threat hunting and incident response activities
• Must have intermediate knowledge of common technologies (SIEM, EDR, FW, IDS/IPS, AV, SEG, DLP, etc)

Technology Experience:

• SIEM technologies (Splunk, QRadar, LogRythm, Sentinel, etc)
• Firewall technologies (Palo Alto, Fortinet, Cisco, Check Point, Juniper, etc)
• Endpoint security technologies (Microsoft Defender, Carbon Black, Cybereason, Cortex, Crowdstrike, etc)
• Microsoft security suite preferred (Sentinel, Azure, MDATP, etc)

Skills:

• Excellent customer service skills
• Excellent analytical thinking and problem-solving skills
• Strong communication skills
• Self-managed/directed and team oriented
• Strong project management skills
• Deadline and detail oriented
• Highly self-motivated

Requirements

• At least 5 year experience in Information Security or Networking
• Certification(s) in Security Sector (CISSP, GIAC, Security+, Cisco etc.)

Education

• A high school diploma or equivalent is required; a college or university degree is a plus.

Location & Eligibility

This role is open to candidates legally authorized to work in the Philippines.

Work Arrangement

LevelBlue, including teams that previously operated as Trustwave, we support flexible work and bring people together in person for key moments based on role, team, and business needs.

Culture & Inclusion

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.