Information Security Advisor

LevelBlue; Philippines; Hybrid; PHP 1,100,000 - 2,100,000; Full time

Job summary

LevelBlue is seeking an Information Security Advisor to serve as the primary point of contact for designated customer accounts in the Philippines. The role emphasizes hands-on guidance in policy development, security controls, and incident response, with management of security activities across delivery teams. CISSP and related certifications are preferred.

Flexible work arrangements are offered. The advisor will collaborate with account teams, provide consultative security expertise, and help

Qualifications

• 5+ years in Information Security or Networking
• CISSP/GIAC/Security+ or equivalent certifications
• Experience in security operations and risk management
• Experience with TCP/IP networking and vulnerability management

Responsibilities

• Serve as single point of contact for security activities for customer accounts.
• Oversee implementation and management of security processes and policies.
• Lead regular security status reviews with account teams.
• Advise on security controls and incident response activities.
• Provide security education and awareness to the customer.
• Identify opportunities to improve security services and architectures.

Skills

Customer service

Analytical thinking

Communication

Project management

Attention to detail

Self-motivated

Team oriented

Education

High school diploma

college degree preferred

Tools

SIEM tools

Firewall technologies

Endpoint security technologies

Microsoft security suite

Job description

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.

The Information Security Advisor function provides a single point of contact for all security-related activities for designated customer accounts, and takes a key leadership role by providing extensive hands-on guidance in the development and implementation of security policies as related to designated accounts. The role extends further by providing hands-on consultative security expertise to the customer in making and recommending key decisions in the area of security, which may include security architectural work, operational support, and other duties in support of the customer. As it pertains to consultancy, management and focus varies greatly from account to account as there are variable customer and contractual requirements. The Information Security Advisor function possesses a combination of skills including: industry recognized certification (CISSP), general security expertise and project management skills.

Duties

• Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account. Maintain and oversee relationships for all delivery organizations providing security support.
• Manages the implementation of the Security Agreement. Proactively drives the operational compliance on the account. Provide in-house consultancy on information risk management matters and advise on the implementation of security controls on the Account.
• Oversee the implementation and management of operational security activities, processes and policies as required (e.g. Security Incident Management Process).
• Track and assist in the management of the resolution of reported operational security issues. Recommend actions, reviewing plans and monitoring progress of remedial actions. Manage to resolution security risks identified as a result of reviews and audits, changes in Trustwave or customer environment, changes in operating practices or processes, changes in technology etc.
• On a regular basis (recommended at least monthly), meet with the account team to review security status, review any risks, issues, incidents, outstanding activities, current and planned changes.
• Provide informal security assessments for Trustwave delivered processes or architectures to ensure that contractual requirements for information risk management and security controls are satisfied. Regularly review the delivery environment of the account to identify security risks to Trustwave or the customer.
• Participate in change control (review and/or approval) activities for changes that may impact the customer's security posture
• Serve as a dedicated focal point for managing security or anti-virus incidents that occur in the customer's environment.
• Provide security-related education to ensure security awareness and knowledge of customer applicable security policies and processes. Answers questions and concerns regarding customer applicable security policies and processes.
• Ensure that opportunities to improve security are identified. Research new security technologies and practices and recommend additional security services as required.
• Offer executive-level presentations for the account or client management and proactively keep Trustwave senior leadership abreast of all account concerns.

Skills And Knowledge Requirements

Background

• Information Security Operations
• Project Management
• Network Security Architecture & Administration
• Windows / Linux Administration

Understanding

• Must understand TCP/IP networking and routers/access control devices
• Must understand vulnerability management
• Broad understanding of threat hunting and incident response activities
• Must have intermediate knowledge of common technologies (SIEM, EDR, FW, IDS/IPS, AV, SEG, DLP, etc)

Technology Experience

• SIEM technologies (Splunk, QRadar, LogRythm, Sentinel, etc)
• Firewall technologies (Palo Alto, Fortinet, Cisco, Check Point, Juniper, etc)
• Endpoint security technologies (Microsoft Defender, Carbon Black, Cybereason, Cortex, Crowdstrike, etc)
• Microsoft security suite preferred (Sentinel, Azure, MDATP, etc)

Skills

• Excellent customer service skills
• Excellent analytical thinking and problem-solving skills
• Strong communication skills
• Self-managed/directed and team oriented
• Strong project management skills
• Deadline and detail oriented
• Highly self-motivated

Required

• At least 5 year experience in Information Security or Networking
• Certification(s) in Security Sector (CISSP, GIAC, Security+, Cisco etc.)

Education

• A high school diploma or equivalent is required; a college or university degree is a plus.

This role is open to candidates legally authorized to work in the Philippines. At LevelBlue, including teams that previously operated as Trustwave, we support flexible work and bring people together in person for key moments based on role, team, and business needs.

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.

To all agencies: Please do not contact LevelBlue employees outside of the Talent Acquisition team. LevelBlue’s policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.