Things to know before applying
- You must have your own work equipment
- You are able to work remotely
- You can work full-time for this role under independent contractor arrangement
- Experience working with clients/companies outside PH is an advantage
- Only candidates who meet the requirements will be contacted
- You can start ASAP
Job Description
We are seeking an Infor Analyst with 5–7+ years of industry experience to support, optimize and improve ERP processes for a food manufacturing client. You will work closely with operations, finance and supply chain teams to make sure the ERP system supports day-to-day business needs, from production and inventory through to reporting.
Key Responsibilities
ERP Support & Administration
- Provide day-to-day functional support for Infor (or the client's ERP), including troubleshooting issues and resolving user requests
- Maintain master data such as items, recipes/formulas, bills of materials, routings, customers and suppliers
- Manage user access, roles and system configuration in line with business requirements
Business Process & Improvement
- Gather and document business requirements from stakeholders across production, procurement, inventory, sales and finance
- Analyze current processes and recommend system improvements or configuration changes
- Support process areas specific to food manufacturing, such as batch production, lot traceability, shelf life and expiry management, and quality control
Projects & Enhancements
- Support ERP upgrades, enhancements, integrations and new module rollouts
- Prepare test scripts and coordinate user acceptance testing (UAT)
- Work with technical teams and vendors on integrations and custom development
Reporting & Data
- Build and maintain reports and queries to support operational and financial decisions
- Monitor data quality and help resolve data inconsistencies
Training & Documentation
- Create user guides, process documentation and training materials
- Train end users and support adoption of new processes and system features
Qualifications
- 5–7+ years of industry experience (not all of it needs to be ERP-related)
- Hands-on experience with Infor ERP is highly preferred
- If no Infor experience: experience with another ERP (e.g. SAP or NetSuite) plus experience in the food manufacturing industry
- Solid understanding of manufacturing processes such as production planning, inventory, procurement and costing
- Strong analytical and problem-solving skills Ability to translate business needs into system requirements
- Clear written and verbal communication skills, and comfort working with stakeholders at different levels
- Ability to work independently in a remote setup
Tech Stack requirements
ERP Systems
- Infor (e.g. CloudSuite Food & Beverage, M3, SyteLine/CloudSuite Industrial, LN), preferred
- Alternative: SAP or NetSuite, with food manufacturing industry experience
Integration & Platform
- Familiarity with Infor ION / Infor OS or other ERP integration tools is an advantage
Reporting & Data
- SQL for querying and data validation
- Reporting tools (e.g. Infor Birst, Power BI, or the ERP's built-in reporting)
- Advanced Excel
Food Manufacturing Knowledge (advantage)
- Lot traceability, recipe/formula management, and food safety and compliance standards (e.g. HACCP)
Hiring Process
- Phone screening
- Technical Test
- Behavioral Interview
- Client interview
About Adaca
Adaca was founded in 2015 to assist Australian companies in their software development initiatives. Over the past 10 years, we have successfully built and scaled a distributed team across Australia and the Philippines to over 100 staff. Now, we are entering a whole new era of artificial intelligence. Our authentic, values-led approach has allowed us to attract and retain magnificent people. Adaca operates a high-performance core team with a network of customer-facing people who have catalysed our growth. This emphasises the value that each individual holds in influencing the growth of the business.