Inbound Support Specialist - BPO (On-site Manila)

Recruitify_HR; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Dedicated WIFI zones

Gaming areas

Fitness options

Free day meals

Regular team celebrations

Job summary

Recruitify_HR in Manila is hiring BPO specialists for on-site roles across Travel, Healthcare and Banking accounts. You will professionally handle high-volume inbound inquiries via phone, chat, or email with a focus on first-call resolution and accurate problem solving.

We offer a competitive package up to ₱40,000 with allowances, plus elite on-site perks and fixed weekly rest days. Fresh graduates may apply for select entry-level accounts; experienced agents require at least 6 months BPO

Qualifications

• 6 months BPO experience required.
• Fresh graduates may apply for select entry-level accounts.

Responsibilities

• Handle high-volume inbound inquiries via phone, chat, or email.
• Identify, troubleshoot and provide solutions to customer concerns; aim for first-call resolution.
• Maintain product and procedural knowledge to assist customers.

Skills

BPO experience

Customer service

Education

College graduate / Fresher welcome

Job description

Recruitify_HR in Manila is hiring BPO specialists for on-site roles across Travel, Healthcare and Banking accounts. You will professionally handle high-volume inbound inquiries via phone, chat, or email with a focus on first-call resolution and accurate problem solving.

We offer a competitive package up to ₱40,000 with allowances, plus elite on-site perks and fixed weekly rest days. Fresh graduates may apply for select entry-level accounts; experienced agents require at least 6 months BPO