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Benefits offered by this job
Competitive salary package
Best office amenities
Free day meals
Job summary
A leading BPO company in Metro Manila is seeking BPO Specialists for travel, healthcare, and banking accounts. Applicants should have minimum 6 months of experience for experienced roles or be college graduates for entry-level positions. The position requires managing high-volume customer inquiries, troubleshooting issues, and maintaining product knowledge. Competitive salary between 25,000 - 40,000 plus allowances offered. This is an on-site position only.
Qualifications
Minimum 6 months BPO experience is mandatory for experienced agents.
Freshers are welcome to apply for entry-level accounts.
Responsibilities
Professionally manage and resolve high-volume inbound customer inquiries.
Identify, troubleshoot and provide solutions for customer concerns.
Maintain a high level of product and procedural knowledge.
Skills
Customer service
Problem-solving
Communication skills
Education
College graduate or equivalent for entry-level positions
Job description
A leading BPO company in Metro Manila is seeking BPO Specialists for travel, healthcare, and banking accounts. Applicants should have minimum 6 months of experience for experienced roles or be college graduates for entry-level positions. The position requires managing high-volume customer inquiries, troubleshooting issues, and maintaining product knowledge. Competitive salary between 25,000 - 40,000 plus allowances offered. This is an on-site position only.