In-Store Sales & Customer Experience Specialist

M5 Mart, Inc.; Santa Rosa; On-site; PHP 180,000 - 240,000; Full time

Job summary

M5 Mart, Inc. in Laguna, Philippines is seeking a Customer Service Associate to work under the Retail Store Supervisor. You will initiate contact with customers in the store, help them feel welcome, assess their needs and provide the appropriate level of service.

You will maintain a polite and helpful manner, demonstrate a confident, assertive approach, keep a smart appearance, and apply negotiation and organizational skills to support sales targets while working well in a team.

Qualifications

• At least College level undergraduate, or has taken any vocational course, or at least High School graduate.
• Experience in all aspects of Supplier Relationship Management.
• Computer literate.
• Good with numbers.
• Proven ability to achieve sales quotas.
• Strong understanding of customer and market dynamics and requirements.
• Willingness to travel and work.
• Able to work within a team.
• Enjoy working with the public.
• Plenty of stamina.

Responsibilities

• Initiate contact with customers in the store and help them feel welcome
• Report directly under the supervision of the Retail Store Supervisor
• Assess the needs of customers and provide appropriate level of service
• Maintain polite and helpful manner
• Demonstrate confident and assertive approach
• Maintain smart appearance
• Demonstrate negotiation skills
• Demonstrate organization skills

Skills

Supplier Relationship Management

Computer literacy

Good with numbers

Sales quotas achievement

Customer market dynamics understanding

Team player

Public interaction enjoyer

Stamina

Negotiation skills

Organization skills

Education

College level undergraduate or vocational or high school graduate

Job description

M5 Mart, Inc. in Laguna, Philippines is seeking a Customer Service Associate to work under the Retail Store Supervisor. You will initiate contact with customers in the store, help them feel welcome, assess their needs and provide the appropriate level of service.

You will maintain a polite and helpful manner, demonstrate a confident, assertive approach, keep a smart appearance, and apply negotiation and organizational skills to support sales targets while working well in a team.