In-Store Sales & Customer Experience Specialist

M5 Mart, Inc.; Cebu City; On-site; PHP 201,000 - 268,000; Full time

Job summary

M5 Mart, Inc. in Cebu City is seeking a personable Retail Associate to greet customers, assess needs, and provide excellent service under supervision.

You will help customers feel welcome, maintain a polished appearance, and contribute to meeting sales quotas while collaborating with store staff.

The role suits candidates with basic education, computer literacy, and a strong public-facing attitude, with stamina for a fast-paced retail environment.

Qualifications

• College level or vocationally trained candidates preferred.
• Experience in supplier relationship management is required.
• Computer literacy is essential.
• Good numerical ability.
• Proven ability to meet sales quotas.
• Strong understanding of customer and market dynamics.
• Willingness to travel and work.
• Ability to work effectively in a team.
• Enjoy interacting with the public.
• Good stamina for busy store environments.

Responsibilities

• Initiate contact with customers in the store and help them feel welcome
• Report directly under the supervision of the Retail Store Supervisor
• Assess the needs of customers and provide appropriate level of service
• Maintain polite and helpful manner
• Demonstrate confident and assertive approach
• Maintain smart appearance
• Demonstrate negotiation skills
• Demonstrate organization skills

Skills

Supplier relationship management

Computer literacy

Numerical ability

Sales quota achievement

Customer market dynamics

Willingness to travel

Teamwork

Public interaction

Stamina

Interpersonal communication

Education

College level undergraduate

Vocational course

High School graduate

Job description

M5 Mart, Inc. in Cebu City is seeking a personable Retail Associate to greet customers, assess needs, and provide excellent service under supervision.

You will help customers feel welcome, maintain a polished appearance, and contribute to meeting sales quotas while collaborating with store staff.

The role suits candidates with basic education, computer literacy, and a strong public-facing attitude, with stamina for a fast-paced retail environment.