In-Store Retail Training & Performance Coach

Enable PH; Metro Manila; On-site; PHP 260,000 - 460,000; Full time

Job summary

Enable PH is seeking a Training Associate - Retail to support the performance and development of its retail teams in Metro Manila. This full-time, on-site role focuses on designing and delivering training sessions for product and sales, and preparing learning materials.

You will conduct in-store coaching, monitor training effectiveness via store visits and feedback, and work with retail operations, brand, and sales to align initiatives with campaigns, product launches, and service standards.

Qualifications

• Strong interpersonal skills to build rapport with retail teams and foster collaboration.
• Experience in designing, facilitating, and evaluating training programs for retail or customer-facing staff.
• Solid communication skills with the ability to explain concepts clearly to diverse audiences.
• Effective presentation skills to deliver product, sales, and service training in both small and large groups.
• Analytical skills to interpret performance data, training feedback, and store insights.
• Relevant experience in retail, consumer technology, or lifestyle brands is preferred.
• Bachelor’s degree in Business, Education, Communications or related field, or equivalent practical experience.
• Ability to work on-site in Metro Manila, conduct regular store visits, and manage multiple training schedules and priorities.
• Proficiency in basic office and presentation software.

Responsibilities

• Design and deliver product and sales training sessions.
• Prepare training materials and learning aids for retail staff.
• Conduct in-store coaching to improve knowledge and customer engagement.
• Monitor training effectiveness via store visits, performance metrics, and feedback.
• Collaborate with retail operations, brand, and sales teams to align training with campaigns, product launches, and service standards.

Skills

Interpersonal Skills

Training & Development

Communication Skills

Presentation Skills

Analytical Skills

Education

Bachelor’s degree in Business, Education, Communications or related field

Tools

MS Office

PowerPoint

Job description

Enable PH is seeking a Training Associate - Retail to support the performance and development of its retail teams in Metro Manila. This full-time, on-site role focuses on designing and delivering training sessions for product and sales, and preparing learning materials.

You will conduct in-store coaching, monitor training effectiveness via store visits and feedback, and work with retail operations, brand, and sales to align initiatives with campaigns, product launches, and service standards.