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Job summary
A leading wellness company in Pasig is seeking a detail-oriented professional to manage customer orders. The role requires strong communication, negotiation skills, and the ability to coordinate with various teams to ensure timely order fulfillment. Candidates must have a Bachelor’s degree and familiarity with CRM tools and Microsoft Office. This full-time position offers a hybrid working environment.
Qualifications
Receive and process customer orders accurately and in a timely manner.
Coordinate with production, logistics, and warehouse teams to ensure order fulfillment schedules are met.
Confirm order details with clients, including quantities, delivery schedules, and payment terms.
Responsibilities
Monitor the status of orders from placement to delivery, providing updates to customers as needed.
Address and resolve any order discrepancies, delays, or issues with urgency and professionalism.
Maintain organized records of all sales orders, invoices, and delivery notes.
Skills
Communication skills
Negotiation abilities
Customer-focused mindset
Time management
Attention to detail
Microsoft Office knowledge
Google Workspace knowledge
CRM tool knowledge
Education
Bachelor's degree
Job description
A leading wellness company in Pasig is seeking a detail-oriented professional to manage customer orders. The role requires strong communication, negotiation skills, and the ability to coordinate with various teams to ensure timely order fulfillment. Candidates must have a Bachelor’s degree and familiarity with CRM tools and Microsoft Office. This full-time position offers a hybrid working environment.