Hybrid Network Security Engineer (L1) – Growth Path

Orro Group; Manila; Hybrid; PHP 420,000 - 640,000; Full time

Benefits offered by this job

HMO with dependent cover

Extra vacation leave

Inclusive public holiday swaps

Extended maternity leave

Flexible work options

Job summary

Orro Manila is hiring a Network Security Engineer Level 1 to join a brand-new team, supporting firewall and SSE platforms, with a clear path to Level 2. This hands-on role focuses on monitoring alerts, triaging issues, and following runbooks, in a hybrid setup with 2–3 days onsite per month.

You’ll work with Cisco, Zscaler, Check Point and Fortinet, and gain exposure to Terraform and Ansible. We offer comprehensive benefits, HMO with dependent coverage, extra vacation leave, flexible

Qualifications

• At least 2 years’ hands-on experience in network security or network operations.
• Experience working for a Managed Services Provider (MSP), supporting multiple external clients under SLA.
• Solid network fundamentals, including TCP/IP, DNS, routing, ports and structured troubleshooting.
• Experience monitoring alerts, triaging issues, following runbooks, and documenting and escalating clearly.
• Basic operational experience with enterprise firewalls or SSE platforms; exposure to both is a plus.
• Strong written and verbal English, able to communicate clearly with technical and non-technical stakeholders.
• Willingness to work a rotating 24x7 shift pattern, including nights, weekends and public holidays, as the team grows.

Responsibilities

• Monitor alerts across customer firewall and SSE environments, triaging issues and responding within agreed SLAs.
• Troubleshoot connectivity and access issues across TCP/IP, DNS, routing and ports, identifying whether the cause is network, policy or application.
• Review firewall and Zscaler logs to confirm whether traffic is permitted or blocked.
• Follow runbooks and manage tickets through to resolution or escalation, with clear and complete documentation.
• Escalate to Level 2 engineers promptly when issues go beyond Level 1 scope.
• Build your capability across firewall, SSE and automation, working towards Level 2.

Skills

Network security

MSP experience

TCP/IP

Troubleshooting

Runbooks

Documentation

English skills

Shift work

Tools

Cisco

Zscaler

Check Point

Fortinet

Terraform

Ansible

Job description

Orro Manila is hiring a Network Security Engineer Level 1 to join a brand-new team, supporting firewall and SSE platforms, with a clear path to Level 2. This hands-on role focuses on monitoring alerts, triaging issues, and following runbooks, in a hybrid setup with 2–3 days onsite per month.

You’ll work with Cisco, Zscaler, Check Point and Fortinet, and gain exposure to Terraform and Ansible. We offer comprehensive benefits, HMO with dependent coverage, extra vacation leave, flexible