Hybrid L&D Content Designer: Interactive E‑Learning

Transcom Worldwide Philippines, Inc.; Pasig; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Day 1 HMO

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Retirement Fund

Free Meal & Medicine (Tap Card Rewards

Loyalty Incentives

Free Shuttle Service

Job summary

Transcom Worldwide Philippines, Inc. is seeking an L&D Content Developer to design and develop instructor-led and interactive online courses with multimedia content and gamified elements for the Ayala 30th site in Pasig.

You will collaborate with multiple content developers to create high-quality training materials that promote knowledge retention and job transfer. The role covers content design and development, eLearning, facilitation, and evaluation, with a focus on aligning training programs

Qualifications

• Bachelor’s Degree, preferably in Education or Psychology.
• Certifications in Training, Instructional Design, and Using Web Based Training Tools (Preferred).
• At least 2 years experience in designing and developing learning materials preferably in a BPO setting.
• Have managed related tasks and projects in a Training context.
• Excellent written and verbal communication skills.
• Proficient in MS Office 2007 or later.
• Proficient in eLearning authoring tools such as Adobe Captivate and Articulate Storyline.
• Working experience with an LMS preferred.
• Knowledge of image manipulation and audio-video editing preferred.
• Must have a professional portfolio of published work.
• Must be familiar with the latest trends and research in learning and development and instructional design.
• Flexible, could adapt to changes in plans rapidly and effectively. Has high attention to detail, can easily adjust to immediate plan modifications.
• Open to feedback and criticism
• Sensitive to deadlines and must be willing to work long hours and commit to delivery time
• Should have a strong desire to be part of a fast-paced, results-oriented culture.

Responsibilities

• Determines and recommends the most appropriate training strategy and selects the appropriate media to be used.
• Conducts project scoping and training needs analysis to identify knowledge, skill, or attitude gaps that can be addressed by training.
• Identifies and writes business, performance, and learning objectives.
• Designs the instructor-led and online training programs based on the identified objectives.
• Maps out the content outline as well as determining the soundest instructional methodologies to employ.
• Conducts extensive research and synthesizes information from various sources.
• Works closely with SMEs to ensure accuracy of content.
• Develops facilitator’s guides, participant’s guide, job aids, PowerPoint presentation and other training materials needed for instructor-led courses.
• Designs and develops objective tests and skill tests.
• Plans and executes training evaluation methods to measure job transfer.
• Initiates and participates in review sessions with the Content Development Manager and the client.
• Revises the training program based on feedback and recommendations.
• Conducts train-the-trainer sessions to ensure consistency of training methodologies.
• Facilitates training sessions as needed.

Skills

Communication

Instructional design

Learning materials design

Project management

Attention to detail

Flexibility

Education

Bachelor's degree in Education or Psychology

Certifications in Training/Instructional Design

Tools

MS Office 2007+

Adobe Captivate

Articulate Storyline

LMS

Image editing

Audio/Video editing

Job description

Transcom Worldwide Philippines, Inc. is seeking an L&D Content Developer to design and develop instructor-led and interactive online courses with multimedia content and gamified elements for the Ayala 30th site in Pasig.

You will collaborate with multiple content developers to create high-quality training materials that promote knowledge retention and job transfer. The role covers content design and development, eLearning, facilitation, and evaluation, with a focus on aligning training programs