Hybrid IT Application Support Specialist

Stolt-Nielsen; Mandaluyong; Hybrid; PHP 1,808,318 - 3,013,864; Full time

Benefits offered by this job

Opportunities for personal growth

Hybrid work set‑up

Job summary

Stolt-Nielsen in Mandaluyong, Philippines is seeking an Application Support professional to join their team. You will work closely with application consultants to resolve incidents and support users through troubleshooting and documentation efforts.

The ideal candidate should have a Bachelor's degree in Business Administration or IT and proven application support experience, coupled with a passion for customer service. Enjoy working within a hybrid set-up in an international organization with growth opportunities.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Knowledge of ITIL principles and best practices.
• Proven experience in application support or a similar role.

Responsibilities

• Work closely with application consultants to resolve incidents and fulfil service requests.
• Troubleshoot and resolve application issues.
• Develop and maintain First‑Time Fix documentation and knowledge articles.

Skills

Application support

Customer service

Interpersonal skills

Education

Bachelor's degree in Business Administration, IT, or related field

Tools

Maritime ERP systems

SQL

.NET

APIs

Job description

Stolt-Nielsen in Mandaluyong, Philippines is seeking an Application Support professional to join their team. You will work closely with application consultants to resolve incidents and support users through troubleshooting and documentation efforts.

The ideal candidate should have a Bachelor's degree in Business Administration or IT and proven application support experience, coupled with a passion for customer service. Enjoy working within a hybrid set-up in an international organization with growth opportunities.