Hybrid Housing Coordinator — Community Support Advocate

Brilliant Corners; San Mateo; Hybrid; PHP 2,109,000 - 2,557,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental, & V

Retirement Plan (With 5% Match)

Life Insurance (Basic, Voluntary and A

Paid Time Off (Vacation, Sick & Public

Family Leave (Maternity, Paternity)

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Hybrid Work

Job summary

Brilliant Corners in California is seeking a Housing Coordinator to serve as the primary link between clients, case management, service providers, and landlords in San Mateo County. The role requires frequent travel to client residences and a focus on ensuring unit habitability and well-being.

You will conduct intakes, coordinate with care teams, review leases, and maintain housing registry, notes, and confidentiality.

Qualifications

• B.A. in related field required.
• Knowledge of affordable housing in San Mateo County.
• Experience with crisis settings and emergency response.
• Experience with disability, homeless individuals.

Responsibilities

• Conduct intakes and assessments with clients residing in various types of residency throughout San Mateo County.
• Work collaboratively with external multi-disciplinary teams of care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations to arrange community transition activities.
• Assist clients with review and understanding of lease and program agreements.
• Act as single point of contact for property managers and landlords to resolve tenant issues, and maintain regular communication.
• Respond to housing and tenant related emergencies during normal business and after hours to include submitting and following-up on tenant maintenance requests.
• Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process to obtaining the request.
• Educate landlords, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of our clients.
• Research affordable housing options through public housing, nonprofit housing, and other community opportunities within San Mateo County.
• Assist in mediation of tenant conflicts and/or other housing-related issues, and expected to handle irritated, belligerent, or upset tenants and/or landlords with calmness, diplomacy, and good social skills.
• Assist clients with affordable housing and low-income rental applications.
• Maintain Brilliant Corners housing registry database.
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants.
• Attend meetings as needed.
• Other duties related to the specifics of this program, as assigned.

Skills

Fair Housing

Driver's license

MS Word

Excel

Transportation

Organization

Education

B.A. in related field

Job description

Brilliant Corners in California is seeking a Housing Coordinator to serve as the primary link between clients, case management, service providers, and landlords in San Mateo County. The role requires frequent travel to client residences and a focus on ensuring unit habitability and well-being.

You will conduct intakes, coordinate with care teams, review leases, and maintain housing registry, notes, and confidentiality.