Hybrid CIS Delivery Lead - Enterprise App & Mentorship

Lewis Personnel Management; Quezon City; Hybrid; PHP 1,400,000 - 1,900,000; Full time

Job summary

Lewis Personnel Management is seeking a CIS Delivery Lead in a hybrid work setup (4 days onsite, 1 day WFH) to oversee the technical delivery, configuration, integration, testing, deployment, and support of a Customer Information System (CIS). The role combines hands-on development with end-to-end ownership of complex components and leadership of developers.

The ideal candidate has strong software engineering fundamentals and experience in utility billing and customer operations.

Qualifications

• 5+ years of enterprise application development and CIS configuration experience.
• Experience with design, integration, testing, release management, and production support.
• Ability to mentor and guide junior to mid-level developers.

Responsibilities

• Lead fit-gap analysis and translate requirements into configurations, rules, scripts, or code.
• Own complex components end-to-end from design to production support.
• Configure and validate customer accounts, service points, billing, rating, payments, and meter-to-cash processes.
• Develop and maintain components and integrations using platform tools, APIs, and coding standards.
• Oversee unit, integration, regression, performance, security, and acceptance testing.
• Troubleshoot defects using logs, batch results, and SQL queries.
• Lead controlled releases, configuration migration, data corrections, cutover, and incident resolution.
• Establish reusable components, standards, automated tests, and documentation.
• Lead, coach, and develop junior developers through guidance and reviews.
• Ensure delivery quality, secure coding, and adherence to change-management standards.

Skills

Enterprise Dev & SQL

CIS Config & Integration

Tech Leadership

Job description

Lewis Personnel Management is seeking a CIS Delivery Lead in a hybrid work setup (4 days onsite, 1 day WFH) to oversee the technical delivery, configuration, integration, testing, deployment, and support of a Customer Information System (CIS). The role combines hands-on development with end-to-end ownership of complex components and leadership of developers.

The ideal candidate has strong software engineering fundamentals and experience in utility billing and customer operations.