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Optum, a UnitedHealth Group company, is seeking an Instructional Designer in the Philippines to craft end-to-end learning journeys, from needs analysis to content development and assessments. You will leverage Articulate Storyline and Rise to build engaging modules and integrate with LMS platforms.
Collaboration with SMEs and stakeholders is essential for outcomes-driven programs. The role emphasizes designing blended learning experiences, aligning with compliance standards, and delivering
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Learning Needs Analysis
Collaborate with stakeholders to identify performance gaps and learning objectives
Conduct learner profiling and audience analysis to tailor content effectively
Analyze job roles, tasks, and competencies to align training with business outcomes
Curriculum and Course Design
Design end-to-end learning journeys, including curriculum maps, learning paths, and modular structures
Develop instructional strategies that support adult learning principles, including blended, self-paced, and instructor-led formats
Create storyboards, scripts, and course outlines that guide content development
Content Development
Develop engaging and interactive learning materials such as eLearning modules, videos, simulations, and assessments
Use authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise) to build digital content
Ensure content is accurate, inclusive, and aligned with organizational standards and compliance requirements
Assessment and Evaluation
Design formative and summative assessments to measure learner progress and program effectiveness
Create rubrics, quizzes, case studies, and certification mock exams
Analyze assessment data to refine instructional strategies and improve learner outcomes
Learning Technology Integration
Work with LMS platforms (e.g., Cornerstone, Thought Industries) to deploy and manage learning content
Integrate tools for adaptive learning, gamification, and analytics to enhance learner engagement
Troubleshoot technical issues and ensure content compatibility across devices
Project Management and Collaboration
Manage timelines, deliverables, and stakeholder communications throughout the design lifecycle
Collaborate with subject matter experts (SMEs), trainers, and developers to ensure instructional accuracy and relevance
Maintain documentation and version control for all instructional assets
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
College Graduate/ Highschool Graduate/ SHS Graduate
At least 2 years of Instructional Design experience or Content Development experience
Familiarity using Articulate Suite (Storyline 360 or Rise 360)
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.