Human Resources Supervisor

iQor; Davao del Sur; On-site; PHP 600,000 - 900,000; Full time

Job summary

iQor Philippines seeks an HR leader to drive HRIS, recruitment, compensation and compliance initiatives across the site. You will align programs with legal requirements and corporate policies while supporting staffing and employee relations.

The role emphasizes process improvement, data-driven decision making, and collaboration with managers to deliver high-quality HR services and effective onboarding.

Qualifications

• 3+ years of experience in HR or related field.
• Has working knowledge of many software packages.

Responsibilities

• Leads local HRIS, Recruitment, Compensation, and Compliance efforts.
• Ensures effective new-employee orientation across iQor.
• Drives training and development through metrics and trend analysis.
• Develops efficient procedures and work instructions.
• Oversees recruitment and selection of staff to ensure staffing.
• Manages policy guidance on diversity initiatives and compliance.

Skills

HR management

Recruitment & staffing

HRIS & compliance

Education

Bachelor's degree or equivalent

HR/Business related degree preferred

Job description

Responsible for leading local efforts in the areas of HRIS, Recruitment, Compensation, and Compliance.

Responsibilities

• Ensures all employees have an effective orientation in to iQor.
• Drives continuous improvement in Training and Development team through trend reporting analysis, metrics management and encouraging team members to improve their own skills.
• Ensures procedures and work instructions are efficient and not redundant e.g. ISO Training Procedures.
• Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes.
• Demonstrates a commitment to customer service; anticipates, meets, and exceeds expectations by solving problems quickly and effectively; making customer issues a priority.
• Communicates overall training and development strategy on a regular and consistent basis.
• Leads by example.
• Establishes new measurement systems if/where possible.
• Exchanges knowledge and information with other Training Managers to ensure best practices are shared throughout the iQor organization.
• Prepares and audits iQor Affiant Plans and ensure compliance with federal, state, and local EEO laws and regulations.
• Provides policy guidance and standards of achievement to management concerning diversity initiatives.
• Manages the recruitment and selection activities of the company to hire and/or transfer internal and external executives, managers, professionals, technicians, and support staff to ensure adequate staffing.
• Recruits, screens, and interviews internal and external applicants to fill job vacancies. Reviews and evaluates applicant's work history, education, training, and other qualifications. Sources candidate from both internal and external sources. Expedites and coordinates internal transfers. Refers candidates to the hiring manager.
• Negotiates salary and relocation offers that lead to a win-win relationship between iQor and the new employee.
• Ensures a consistent and fair policy with all search firms with respect to submission of resumes and fees.
• Evaluates selection criteria and testing techniques to ensure compliance to standards.
• Designs, develops and implements an effective advertising campaign for iQor, which takes account of cost and effectiveness.
• Plans and coordinates job fairs to ensure the best value for iQor.
• Responsible for Records Management for the STP site.
• Understands and takes account of specific legislation relating to recruiting e.g. FMLA, FSLA, ADA, WARN.
• Consults on employee relations matters, job classifications, and employee morale issues.
• Compiles statistical HRIS reports for department (i.e. costs per hire, turnover, recruiting efficiency, hire ratios, response rates, referral factors, etc.).
• Drives continuous improvement through trend reporting, analysis, and metric management.
• Participates and leads team projects that address strategic initiatives as directed by the HR Manager.
• Oversees the records retention of all Employee Personnel Files (both active and inactive employees).
• Performs other duties as assigned.

Skills Requirements

• 3 or more years of experience in HR or related field.
• Has working knowledge of many software packages.

Education Requirements

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Human Resources, Business Administration or related field preferred.