Human Resources Supervisor

iQor; Dasmariñas; On-site; PHP 600,000 - 900,000; Full time

Job summary

iQor in Dasmariñas, Cavite, Philippines, seeks an experienced HR Manager to lead local HRIS, recruitment, compensation and compliance efforts. The role demands hands-on leadership, process improvements and strong collaboration with management.

You will drive training metrics, oversee policy implementation, and ensure regulatory compliance across the site while delivering reliable HR services.

Qualifications

• 3+ years of experience in HR or related field.
• Working knowledge of many software packages.

Responsibilities

• Leads local HRIS, Recruitment, Compensation and Compliance initiatives.
• Drives continuous improvement in training and development through metrics and trend analysis.
• Oversees recruitment, selection, and salary negotiations to ensure staffing needs are met.
• Ensures compliance with applicable labor laws and company policies.
• Manages records, reporting and relationships with external partners and applicants.
• Provides policy guidance on diversity initiatives and employee relations.

Skills

HR experience

Software proficiency

Education

Bachelor's degree in HR/Business

Tools

HR software

Job description

Responsible for leading local efforts in the areas of HRIS, Recruitment, Compensation, and Compliance.

Responsibilities:

• Ensures all employees have an effective orientation in to iQor.
• Drives continuous improvement in Training and Development team through trend reporting analysis, metrics management and encouraging team members to improve their own skills.
• Ensures procedures and work instructions are efficient and not redundant e.g. ISO Training Procedures.
• Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes.
• Demonstrates a commitment to customer service; anticipates, meets, and exceeds expectations by solving problems quickly and effectively; making customer issues a priority.
• Communicates overall training and development strategy on a regular and consistent basis.
• Leads by example.
• Establishes new measurement systems if/where possible.
• Exchanges knowledge and information with other Training Managers to ensure best practices are shared throughout the iQor organization.
• Prepares and audits iQor Affi...
• Provides policy guidance and standards of achievement to management concerning diversity initiatives.
• Manages the recruitment and selection activities of the company to hire and/or transfer internal and external executives, managers, professionals, technicians, and support staff to ensure adequate staffing.
• Recruits, screens, and interviews internal and external applicants to fill job vacancies. Reviews and evaluates applicant's work history, education, training, and other qualifications. Sources candidate from both internal and external sources. Expedites and coordinates internal transfers. Refers candidates to the hiring manager.
• Negotiates salary and relocation offers that lead to a win-win relationship between iQor and the new employee.
• Ensures a consistent and fair policy with all search firms with respect to submission of resumes and fees.
• Evaluates selection criteria and testing techniques to ensure compliance to standards.
• Designs, develops and implements an effective advertising campaign for iQor, which takes account of cost and effectiveness.
• Plans and coordinates job fairs to ensure the best value for iQor.
• Responsible for Records Management for the STP site.
• Understands and takes account of specific legislation relating to recruiting e.g. FMLA, FSLA, ADA, WARN.
• Consults on employee relations matters, job classifications, and employee morale issues.
• Compiles statistical HRIS reports for department (i.e. costs per hire, turnover, recruiting efficiency, hire ratios, response rates, referral factors, etc.).
• Drives continuous improvement through trend reporting, analysis, and metric management.
• Participates and leads team projects that address strategic initiatives as directed by the HR Manager.
• Oversees the records retention of all Employee Personnel Files (both active and inactive employees).
• Performs other duties as assigned.

Skills Requirements:

• 3 or more years of experience in HR or related field.
• Has working knowledge of many software packages.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Human Resources, Business Administration or related field preferred.