Human Resource Business Partner

KMC Solutions

Taguig

Hybrid

PHP 550,000 - 900,000

Full time

3 days ago

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Job summary

KMC Solutions is seeking an HR Business Partner to align business objectives with employees and management across designated units. The role consults clients on HR-related issues, builds strategic partnerships, and uses data-driven methods to improve HR services and compliance under Philippine labor laws.

Responsibilities include onboarding, employee relations, payroll support, and collaborating with the People Experience Team to enhance engagement.

Qualifications

Bachelor's degree in Psychology, Industrial Psychology, Organizational Development, HRM or related fields.
3–5 years’ experience in an HR Generalist role with at least one other HR discipline.
Highly proficient in Microsoft Office Suite (preferred).
Strong Employee Relations experience as Field and Specialist.
Project Management Skills.
At least 3 solid years’ experience with Employee/Labor Relations.
Preferably exposed in the BPO industry (willing to render night shift).
With experience with account management handling more than 200 FTEs.
Vastly knowledgeable about the Labor Law of the Philippines.
At least 2 years as an HR Generalist.
Exposed to a customer-oriented environment.
Willing to work on any KMC sites.

Responsibilities

Establish strategic relationships with Client stakeholders and other HRBPs.
Identify and support the business using data-driven studies and recommend solutions.
Align HR services with business needs to grow client accounts.
Implement discipline management and ensure due process under Philippine law and company policies.
Onboard and orient clients; act as primary HR contact for day-to-day concerns.
Support timekeeping, payroll, and HR administrivia with accuracy.
Participate in meetings and present business reviews and reports.

Skills

Strategic thinking

Communication skills

Project management

HR generalist experience

Data-driven decision making

Education

Bachelor's Degree in Psychology, Industrial Psychology, Organizational Development, HR Management or related fields

Tools

Microsoft Office Suite

Job description

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to the Client on human resource-related issues. The role assesses and anticipates HR-related needs in line with KMC’s business as well as those of our clients and formulates partnerships and mutual accountability. The HRBP maintains an effective level of business literacy and applies systemic thinking.

The main responsibilities of a HR BUSINESS PARTNER include:

Duties and Responsibilities:

To establish and develop a strategic relationship with Client stakeholders and other HR Business Partners by understanding the business needs and recommending the necessary approach in driving its business directives in accordance and compliance with both the Philippine labor laws and company-specific guidelines. (Strategic Partnership)

To identify, understand and support the business using data-driven studies and recommend or provide a systematic approach or resolution. (Data-Driven Solution)
To further align the huge portion of "business sense and acumen" of any HR person sitting in our accounts and that interest is to grow all businesses through superior HR services vs. traditional HR. (Business Driven)

Employee (Labor) Relations

To implement discipline management and ensure that due process is followed in compliance with both the Philippine labor laws and company-specific guidelines and Client-specific policies.
Enables the Exit Management Process by ensuring separating employees undergo a rigid and proper exit process and complete specific requirements and can sign off quitclaim and waiver.
Utilizes the acquired information to build on retention and process improvement initiatives of the company.

Client Relationship Management

Conducts orientation, onboarding and refresher courses with clients.
Points of Contact for all related day-to-day HR concerns for our clients.
Applies consultative problem-solving skills.
Job shadowing with employees to better understand their KPIs and the Client’s business operations, as necessary.
Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, etc.).
Participates in presentations, such as business reviews and reports.
Conducts regular site visits to clients.

Human Resources Service and Compliance

Point of contact for employee concerns, including necessary documentation and certifications.
Conducts and facilitates HR-related enablement sessions to ensure that employees are kept updated as well as informed on the latest policies, guidelines and systems in use essential to the completion of the employee’s work.
Ensures that all HR-related service level agreements (SLAs) are met within the specified timelines.
Ensures timely communication, execution, and completion of the performance evaluations for beginning, mid and year-end appraisals, and other evaluations, as necessary.
Oversees and reviews employee movement documentation to ensure accuracy in records and that employees are updated on their new movements and/or status within the organization.
Provide support to the People Experience Team to identify strategies that will increase employee engagement.
Ensure that all HR-related deliverables, documentation, and action items are submitted, filed and/or processed within a prescribed period in relation to but not limited to Labor Law standards, all forms of internal and external audits and/or government-mandated directives.

Timekeeping and Payroll

Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
Handle or esc… complaints or questions regarding discrepancies.
Manage input of bonuses, commission and/or deductions.

Special Projects

Is tasked to take on additional projects as necessary and as instructed by immediate superior or one-up manager.

Work and Experience Qualifications

Bachelor's Degree in Psychology, Industrial Psychology, Organizational Development, Human Resources Management or related fields.
3-5 years’ experience in an HR Generalist role with at least one other HR discipline
Highly proficient in Microsoft Office Suite (preferred)
Strong Employee Relation experience as Field and Specialist
Project Management Skills
At least 3 solid years’ experience with Employee/Labor Relations
Preferably exposed in the BPO Industry (willing to render night shift)
With experience with account management handling more than 200 FTEs
Vastly knowledgeable about the Labor Law of the Philippines
At least 2 years as an HR Generalist
Exposed to a customer-oriented environment
Willing to work on any KMC sites