HR Services Coordinator I (Data Management) — Project Based

Vertiv; Mandaluyong; On-site; PHP 280,000 - 420,000; Full time

Job summary

Vertiv is seeking an HR Services Coordinator I to manage day-to-day HR data activities, ensure data integrity, analyze HR information, and support case triaging across HR functions. The role requires independent handling of routine and non-routine tasks and applying HR guidelines to resolve issues.

The successful candidate will support data accuracy, reporting, and confidential correspondence, while coordinating HR tickets and ensuring timely resolution in a fast-paced environment.

Qualifications

• Bachelor’s degree from a reputable educational institution.
• At least 1 year experience in HR support or a similar role.
• Advanced proficiency in Microsoft Office applications.
• Able to work flexible hours (24/5 support).

Responsibilities

• Prepares, maintains, and updates employee data for the HR information system, ensuring accuracy.
• Creates, maintains, and ensures quality assurance of key HR data sets, reports, and metrics.
• Supports the quality audit by reviewing employee data and correcting discrepancies.
• Utilizes technology and analytical tools to develop and analyze enterprise-wide people data.
• Provides administrative support such as preparing confidential correspondence and responding to inquiries.
• Receives, reviews and prioritizes HR case tickets.
• Assign tickets to appropriate AskHR functions or HR departments.
• Monitor ticket progress and ensure timely resolution.

Skills

Attention to detail

Communication skills

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.

• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.

• Limitless Growth Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.

• A Place for Everyone: Our commitment to inclusion ensures that all employees’ unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

POSITION SUMMARY:

The HR Services Coordinator I is responsible for performing day-to-day HR data management activities, ensuring data integrity, accurate processing, analysis, and reporting of HR information. The role independently manages routine and non-routine tasks, applies judgment in resolving issues, and interprets HR guidelines, policies, and procedures. Additionally, the role supports case triaging across HR functions to ensure employee requests and concerns are accurately routed and resolved in a timely manner.

KEY RESPONSIBILITIES:

• Prepares, maintains, and updates employee data for the HR information system. Confirms accuracy and integrity of all data entered, and assures information is available on a timely basis. Performs group data updates, exports, imports, clean-ups, and research/reports on any data discrepancies.

• Creates, maintains, and ensures quality assurance of key human resources data sets, reports, and metrics.

• Supports the quality audit by reviewing employee data in the system and corrects discrepancies when needed.

• Utilizes technology and analytical tools to develop and analyze enterprise-wide people and other cross-functional data as needed.

• Provides administrative support such as preparing and composing confidential correspondence with all supporting documentation, requiring application of specialized knowledge of the assigned function. Responds verbally (via telephone call) or in writing to inquiries, complaints or problems related to function.

• Receives, review and priorities HR case tickets.

• Assign tickets to appropriate AskHR functions or HR departments.

• Monitor ticket progress and ensure timely resolution.

JOB QUALIFICATIONS:

• Bachelor’s degree from a reputable educational institution.

• With at least 1 year experience in HR support or a similar role.

• Advanced proficiency in Microsoft Office applications.

• Able to work flexible hours (24/5 support).

COMPENTENCIES:

• Strong attention to detail. Attentive to detail and accuracy, performs quality work, continuously looks for improvements, owns/acts on problems, and seeks opportunities to increase effectiveness and efficiency.

• Clearly exchanges thoughts, ideas and messages through written, verbal and non-verbal methods that promote an understanding with the target audience. Creates accurate and punctual reports, shares information and ideas with others in a timely manner. Listens carefully and attentively.

• Good customer service and interpersonal communication skills and the ability to communicate effectively via phone or in person.

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES:

• Safety.
• Integrity.
• Respect.
• Teamwork.
• Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example