HR Business Partner

ConnectOS; Manila; On-site; PHP 1,400,000 - 2,000,000; Full time

Benefits offered by this job

Onsite

Dayshift

Insurance from day 1 (Medical, Dental,

Life insurance

Vacation & Sick Leave

Annual appraisal

Financial assistance

13th Month Pay

Wellness facilities

Company events

Career growth

Job summary

ConnectOS in Manila is seeking an HR Business Partner to partner with Operations leaders and client stakeholders across global accounts. You will manage end-to-end employee lifecycle, drive engagement and ensure compliance with Philippine labour laws, delivering high-performing teams.

You will coach leaders, analyse workforce data, support EVP initiatives, and partner with shared services to enhance employee experience and business growth.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business, or related field.
• 8+ years HR/People & Culture experience, incl. 4+ years leading HR teams in high-volume environments.
• Strong knowledge of Philippine labour laws and employee relations.
• Proven stakeholder management and influencing skills.
• Experience with HRIS and workforce analytics for enterprise clients.
• Experience with Great Place to Work®, EVP, or employer branding initiatives.

Responsibilities

• Partner with Operations leaders and client stakeholders to align People & Culture strategies with business objectives.
• Manage end-to-end employee lifecycle including onboarding, performance, engagement, development, retention, succession planning and offboarding.
• Analyse workforce data to drive engagement, retention and performance initiatives.
• Build trusted relationships with clients and resolve personnel matters per policies and Philippine law.
• Coach leaders on performance management, employee relations, change management and investigations.
• Support employer branding and EVP initiatives to strengthen talent attraction and engagement.
• Ensure compliance with Philippine labour laws, company policies, audits and HR governance.

Skills

Stakeholder management

HR analytics

Employee relations

Coaching & mentoring

Education

Bachelor's degree in HR/related field

Tools

HRIS platforms

Workforce analytics tools

Job description

Job Overview

The

The HR Business Partner (HRBP) is an individual contributor who partners with Operations leaders, client stakeholders, and internal teams to support multiple global client accounts and their dedicated Philippines-based workforce. As part of a team of HR Business Partners, the role provides strategic HR advice across the employee lifecycle, drives employee engagement and performance, ensures compliance with Philippine employment legislation, and partners with clients and internal stakeholders to deliver high-performing teams and positive business outcomes.

Responsibilities

• Partner with Operations leaders and client stakeholders to align People & Culture strategies with business and client objectives.
• Manage delivery of end-to-end employee lifecycle, including onboarding, performance, engagement, development, retention, succession planning, and offboarding.
• Analyse workforce data to drive initiatives that improve employee engagement, retention, operational performance, and employee experience.
• Build trusted relationships with clients and resolve people matters in line with company policies and Philippine labour legislation.
• Coach leaders on performance management, employee relations, change management, and leadership capability, including managing investigations, disciplinary matters, and grievances.
• Support employer branding and Employee Value Proposition (EVP) initiatives to strengthen talent attraction and employee engagement.
• Ensure compliance with Philippine labour laws, company policies, audits, and HR governance requirements.
• Partner with shared service teams across ConnectOS to deliver seamless employee experiences and support business growth.
• Manage employee relations matters, including investigations, disciplinary processes, grievances, and performance improvement.
• Support talent development and succession planning.
• Ensure compliance with Philippine labour laws, company policies, and HR governance requirements.
• Support audits, policy implementation, and workforce compliance activities.
• Partner with all ConnectOS departments providing shared services to client staff to improve employee experience and support business growth.
• Drive the overall company culture in partnership with the broader Core team, supporting employee engagement, inclusion, collaboration, and alignment with organisational values across clients, client staff, external partners and internal departments.

Requirements

• Bachelor's degree in Human Resources, Psychology, Business, or a related discipline.
• 8+ years' HR/People & Culture experience, including 4+ years leading, coaching, or mentoring HR teams, ideally in a BPO, shared services, or high-volume environment.
• Strong knowledge of Philippine labour laws and employee relations.
• Proven stakeholder management and influencing skills.
• Experience with HRIS and workforce analytics for enterprise clients.
• Experience with Great Place to Work®, employer awards, EVP, or employer branding initiatives.

Join the awesome team and enjoy these benefits & perks:

• Work Set-Up: Onsite
• Work Schedule: Dayshift
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Why Join Our Client?

• Work with a reputable Australian public practice firm based in NSW.
• Gain exposure to a diverse portfolio of Australian clients across various industries.
• Join a collaborative and supportive team that values professional development and quality client service.
• Enjoy a permanent work-from-home setup while working closely with experienced Australian accountants.

#ConnectOSCareers #JoinConnectOS #ConnectOSNonTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.