HR Analyst | Hybrid

Lexmark Research & Development Corporation; Cebu City; On-site; PHP 360,000 - 540,000; Full time

Job summary

Lexmark Research & Development Corporation in Cebu City, Philippines, is seeking an HR Analyst I - People Operations. You will independently execute Hire to Retire tasks across the employee lifecycle, from offer processing to benefits administration, ensuring data accuracy and SLA adherence.

Responsibilities include onboarding, background verification, documentation, HR case resolution, reporting, and cross-functional stakeholder coordination.

Qualifications

• Degree in HR, Business Administration, Management, or related field.
• 2-4 years of HR Operations/Shared Services experience.
• Experience with HRIS platforms such as Workday or Oracle HCM preferred.

Responsibilities

• Manage standard offer management activities and ensure policy compliance.
• Coordinate onboarding and pre-boarding activities for new hires.
• Oversee background verification and pre-employment screening follow-ups.
• Prepare and validate employment documentation and records.
• Process lifecycle transactions and maintain HR system data accuracy.
• Administer benefits transactions and leave management.
• Handle standard HR cases and ensure timely resolution within SLAs.
• Prepare HR reports, metrics, and dashboards for stakeholders.
• Collaborate with HR Partners, Payroll, Finance, and other teams.
• Support process standardization and continuous improvement initiatives.

Skills

HR Operations

Offer Management

Onboarding Coordination

Background Verification

HRIS & Data Management

Employee Documentation

Benefits Administration

Case Management

HR Reporting & Analytics

Microsoft Excel

Stakeholder Management

Attention to Detail

Process Improvement

Education

Bachelor's degree in HR/Business

Tools

Workday

Oracle HCM

Job description

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Position Summary

The HR Analyst I - People Operations is responsible for independently executing standard Hire to Retire operational activities across the employee lifecycle with limited supervision. The role manages offer processing, onboarding coordination, background verification follow-up, employee documentation, lifecycle transactions, benefits administration, case resolution, HR reporting, and stakeholder coordination while ensuring data accuracy, compliance, and adherence to service level agreements (SLAs).

Key Responsibilities

• Manage standard offer management activities, including preparing, validating, and issuing employment offers while ensuring compliance with organizational policies and approval processes.

• Coordinate onboarding and pre-boarding activities, including employee documentation, system access coordination, new hire readiness, and stakeholder follow-up to support a seamless onboarding experience.

• Coordinate and monitor background verification activities, ensuring pre-employment screening requirements are completed before onboarding and escalating exceptions as needed.

• Prepare, maintain, and validate employment documentation, including employment contracts, policy acknowledgements, employee letters, and personnel records.

• Process standard employee lifecycle transactions, including probation confirmations, manager changes, employee transfers, promotions, job changes, compensation updates, and employee reference requests while ensuring HR system accuracy.

• Maintain employee master data and organizational records by ensuring data accuracy, completeness, confidentiality, and compliance with established data governance standards.

• Administer standard employee benefits transactions, including insurance administration, leave management, disability program support, and benefit-related employee transactions in accordance with company policies.

• Manage and resolve standard employee HR cases by researching employee records, applying documented procedures, coordinating with stakeholders, and ensuring timely resolution within agreed service levels.

• Prepare, validate, and distribute HR operational reports, workforce metrics, management dashboards, and recurring reporting inputs.

• Partner with HR Business Partners, managers, employees, Payroll, Finance, Centers of Excellence, and other stakeholders to support effective delivery of HR services.

• Support process standardization, automation initiatives, continuous improvement projects, documentation updates, system testing, and operational excellence activities.

• Contribute to HR operational projects, reporting requests, transition activities, ad hoc analysis, and special assignments by providing data, documentation, and process support.

• Ensure all assigned HR operational activities comply with Xerox policies, statutory requirements, internal controls, audit standards, and service level agreements (SLAs).

Qualifications

• Degree in Human Resources, Business Administration, Management, or related discipline.

• 2-4 years of experience in HR Operations, Shared Services, Employee Lifecycle Management, or a related HR service delivery environment.

• Experience working with HRIS platforms such as Workday, Oracle HCM, or similar systems is preferred.

Required Skills

• HR Operations & Employee Lifecycle Management

• Offer Management & Onboarding Coordination

• Background Verification Coordination

• HRIS & Data Management

• Employee Documentation & Records Governance

• Benefits Administration

• Case Management

• HR Reporting & Analytics

• Microsoft Excel and Microsoft Office Suite

• Customer Service & Stakeholder Management

• Problem Solving & Analytical Thinking

• Attention to Detail

• Process Improvement & Continuous Improvement