Housekeeping Team Lead - Guest Experience

AZALEA LEISURE RESIDENCES CORPORATION; Baguio; On-site; PHP 201,000 - 357,000; Full time

Job summary

AZALEA Leisure Residences Corporation in the Philippines seeks a Housekeeping Supervisor to lead a team of room attendants, supervise inspections, and manage schedules to uphold service standards.

You will coordinate daily room assignments, conduct staff training, monitor supplies, and collaborate with front office and maintenance to deliver a seamless guest experience. Strong leadership and attention to cleanliness are essential, with focus on guest satisfaction and safety.

Responsibilities

• Supervise and inspect the work of housekeeping attendants to ensure compliance with cleanliness and brand standards
• Coordinate daily room assignments and work schedules
• Conduct training for new housekeeping staff and ongoing development for current team members
• Monitor inventory of linens, amenities, and cleaning supplies; assist with stock ordering and control
• Respond to guest requests or complaints promptly and professionally, ensuring satisfaction
• Maintain health, safety, and sanitation protocols in all guest and service areas
• Report maintenance issues or safety concerns to the appropriate departments
• Collaborate with front office and maintenance teams to ensure a seamless guest experience
• Assist with performance evaluations and staff motivation to uphold team morale and productivity

Job description

AZALEA Leisure Residences Corporation in the Philippines seeks a Housekeeping Supervisor to lead a team of room attendants, supervise inspections, and manage schedules to uphold service standards.

You will coordinate daily room assignments, conduct staff training, monitor supplies, and collaborate with front office and maintenance to deliver a seamless guest experience. Strong leadership and attention to cleanliness are essential, with focus on guest satisfaction and safety.