Responsible for overseeing daily housekeeping and cleaning operations, ensuring quality service delivery, proper manpower supervision, compliance with cleaning standards, and client satisfaction across assigned sites.
Key Responsibilities
- Supervise housekeeping personnel and ensure proper implementation of daily cleaning schedules and assignments.
- Conduct regular site inspections to ensure cleanliness, sanitation, and compliance with client standards.
- Monitor employee attendance, punctuality, grooming, and work performance.
- Prepare manpower schedules, duty rosters, and daily deployment reports.
- Train and coach housekeeping personnel on proper cleaning procedures, safety, and customer service.
- Monitor inventory, usage, and proper maintenance of cleaning supplies and equipment.
- Coordinate with clients regarding service requirements, complaints, and operational concerns.
- Handle initial employee concerns and coordinate disciplinary matters with HR.
- Ensure compliance with company policies, client requirements, and occupational safety standards.
- Submit regular operational reports and recommend improvements to housekeeping services.
Qualifications
- At least 2 years of experience in housekeeping, janitorial, or cleaning operations.
- Supervisory experience is an advantage.
- Knowledgeable in cleaning procedures, sanitation, and proper chemical handling - glass cleaning, pest control, et al.
- Good leadership, communication, and problem-solving skills.
- Computer literate and capable of preparing operational reports.
- Willing to conduct site visits and supervise personnel within Iloilo.