Housekeeping Coordinator - Four Points by Sheraton Boracay

Marriott Hotel Manila; Malay; Presencial; PHP 167.000 - 257.000; Jornada completa

Descripción de la vacante

Marriott International’s Four Points by Sheraton in the Philippines seeks a detail‑oriented Housekeeping Associate to support daily operations. You will run room status checks, manage do-not-disturb lists, coordinate with Front Office, Engineering, and Laundry, and help ensure rooms are cleaned on time.

The role requires at least a year of related work experience, high school diploma or GED, and a strong guest‑service mindset.

Formación

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Run sold room reports and verify room status.
• Prioritize room cleaning and update room status.
• Coordinate with Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues with discrepant rooms.
• Prepare and distribute room assignments to Housekeeping staff.
• Monitor Do Not Disturb rooms and ensure timely cleaning of vacant dirty rooms.
• Complete required Housekeeping paperwork.
• Follow safety policies and report hazards.
• Maintain professional appearance and protect company assets.

Conocimientos

Guest service

Team collaboration

Attention to detail

Communication

Educación

High school diploma or GED

Descripción del empleo

POSITION SUMMARY

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.