Hotel Restaurant Waiter — Guest Experience & Upsell

Filinvest Development Corporation; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A prominent hotel chain in Cebu City is seeking a Waiter to assist dining guests with their food and beverage orders. The ideal candidate must maintain a high level of guest satisfaction through effective service techniques and compliance with established procedures. Responsibilities include operating the POS system and addressing guest queries. A degree in Hospitality Management and prior experience in food service are preferred. This role offers the opportunity to enhance customer relationships in a dynamic environment.

Qualifications

• Good communication skills essential for guest interactions.
• Relevant degree in Hospitality Management is preferred.
• Experience in food service as a waiter or server is required.

Responsibilities

• Assist guests with food and beverage orders.
• Ensure efficient food service delivery.
• Operate POS system for order entry.
• Address guest requests and complaints promptly.
• Maintain compliance with service standards.

Skills

Good communication and interpersonal skills

Suggestive selling techniques

Education

Degree in Hospitality Management

Job description

A prominent hotel chain in Cebu City is seeking a Waiter to assist dining guests with their food and beverage orders. The ideal candidate must maintain a high level of guest satisfaction through effective service techniques and compliance with established procedures. Responsibilities include operating the POS system and addressing guest queries. A degree in Hospitality Management and prior experience in food service are preferred. This role offers the opportunity to enhance customer relationships in a dynamic environment.