Hotel IT Systems Engineer: Wi‑Fi, Security & Support

Britehouse Corporation; Makati; On-site; PHP 335,000 - 614,000; Full time

Job summary

Britehouse Corporation in Makati is seeking an IT Technician to install, configure, and maintain hardware, software, and network systems across the hotel. You will provide frontline technical support to staff and ensure security, backups, and policy compliance.

The role involves monitoring performance, managing guest Wi‑Fi, inventory, vendor coordination, and contributing to IT projects. The position requires proactive problem solving and the ability to train staff on IT tools and security

Responsibilities

• Install, configure, and maintain hardware, software, and network systems across the hotel (computers, printers, routers, switches, servers, POS systems, etc.).
• Provide technical support and troubleshooting for hotel staff and systems, including internet access, email, software applications, and hospitality systems (PMS, POS, key card systems, etc.).
• Ensure data security, system backups, antivirus protection, and compliance with IT policies.
• Monitor system performance and address potential issues proactively.
• Manage hotel’s internet connectivity and guest Wi-Fi systems, ensuring consistent uptime and quality service.
• Maintain accurate IT inventory and documentation for all hardware and software assets.
• Coordinate with external vendors for system support, maintenance, and upgrades.
• Assist in training hotel staff on basic IT tools, systems, and security awareness.
• Participate in planning and implementing IT-related projects or upgrades.

Job description

Britehouse Corporation in Makati is seeking an IT Technician to install, configure, and maintain hardware, software, and network systems across the hotel. You will provide frontline technical support to staff and ensure security, backups, and policy compliance.

The role involves monitoring performance, managing guest Wi‑Fi, inventory, vendor coordination, and contributing to IT projects. The position requires proactive problem solving and the ability to train staff on IT tools and security