Hotel Booking Support Agent - Onsite, HMO Day 1, Incentives

Metacom Careers; Philippines; On-site; PHP 212,000 - 290,000; Full time

Benefits offered by this job

HMO coverage from Day 1

Government-mandated benefits

Paid leave

Non-taxable allowance

Incentives

Job summary

Metacom Careers is seeking a Hotel Booking Customer Service Representative to assist customers with hotel booking inquiries and provide professional service. The role requires an on-site presence at the designated location in the Philippines and emphasizes clear communication and reliable information delivery.

Ideal candidates should have a Senior High School diploma, strong English communication skills, and basic computer skills.

Qualifications

• Senior High School graduate required.
• Good English communication skills.
• Basic computer skills.
• Willing to work in a full onsite setup at the assigned location.

Responsibilities

• Respond to customer inquiries and concerns related to hotel bookings.
• Provide accurate information about available booking services.
• Communicate clearly and professionally with customers.
• Use computer systems to support customer service tasks.
• Help address customer concerns and maintain a positive customer experience.

Skills

English proficiency

Computer basics

Customer service orientation

Team collaboration

Education

Senior High School diploma

Job description

Metacom Careers is seeking a Hotel Booking Customer Service Representative to assist customers with hotel booking inquiries and provide professional service. The role requires an on-site presence at the designated location in the Philippines and emphasizes clear communication and reliable information delivery.

Ideal candidates should have a Senior High School diploma, strong English communication skills, and basic computer skills.