A local hospitality company in Batangas City is seeking a Bellman/Driver to manage guest check-ins, reservations, and billing. The ideal candidate has a Bachelor's degree, strong communication skills, and a valid driving license. This role involves working in a fast-paced environment, requiring flexibility and excellent interpersonal skills. Join a friendly team dedicated to providing great customer service.
Qualifications
Less than 1 year of experience preferred.
Friendly, organized, detail-oriented, and able to multitask effectively.
Responsibilities
Greet and check-in guests with a warm and friendly demeanor.
Manage reservations and handle inquiries via phone and email.
Process payments and provide accurate billing information.
Resolve guest issues professionally and efficiently.
Maintain a clean and organized front desk area.
Collaborate with other hotel departments for seamless service.
Skills
Strong communication skills
Interpersonal skills
Customer service proficiency
Relationship management
Valid driving license
Education
Bachelor's degree
Job description
Responsibilities
Greet and check-in guests with a warm and friendly demeanor.
Manage reservations and handle inquiries via phone and email.
Process payments and provide accurate billing information.
Resolve guest issues professionally and efficiently.
Maintain a clean and organized front desk area.
Collaborate with other hotel departments for seamless service.
Experience Level: Less than 1 year of experience preferred.
Skills and Competencies: Strong communication and interpersonal skills, proficiency in customer service and relationship management, valid driving license.
Working Conditions: Fast-paced environment, flexible hours including weekends and holidays.
Qualities and Traits: Friendly, organized, detail-oriented, and able to multitask effectively.