A premier restaurant chain in the Philippines is seeking a dedicated team member who is customer-oriented and possesses strong hospitality skills. Your responsibilities will include greeting guests, managing reservations efficiently, and maintaining the flow of service in busy hours. The ideal candidate should have a Bachelor's degree in Hospitality or a related field and 6 months to 1 year of relevant experience. Proficiency in English and excellent communication skills are essential for ensuring customer satisfaction.
Qualifications
Bachelor’s degree in Hospitality or a related field.
6 months–1 year of experience in a restaurant or hospitality role.
Strong hospitality skills and customer orientation.
Responsibilities
Greet and welcome guests upon arrival to the restaurant.
Manage reservations and seating arrangements efficiently.
Assist in maintaining the flow of service during busy hours.
Communicate with kitchen and wait staff to ensure customer satisfaction.
Handle customer inquiries and complaints in a professional manner.
Skills
Proficiency in English
Excellent communication skills
Customer-oriented mindset
Knowledge of customer management
Cashiering processes understanding
Education
Bachelor’s degree in Hospitality or a related field
Job description
Description
Greet and welcome guests upon arrival to the restaurant.
Manage reservations and seating arrangements efficiently.
Assist in maintaining the flow of service during busy hours.
Communicate with kitchen and wait staff to ensure customer satisfaction.
Handle customer inquiries and complaints in a professional manner.
Requirements
Educational Qualifications: Bachelor’s degree in Hospitality or a related field.
Experience Level: 6months–1 year of experience in a restaurant or hospitality role.
Skills and Competencies: Proficiency in the English language and excellent communication skills.
Skills and Competencies: Knowledge of customer management and cashiering processes.
Qualities and Traits: Customer-oriented with strong hospitality skills.
Skills and Competencies: Experience in quick service restaurants preferred.