A retail store in the Philippines is seeking a Customer Service representative. The role involves assisting customers, managing inventory, and handling cash transactions while maintaining store cleanliness. Candidates should possess strong customer service skills, reliability, and the ability to perform various store tasks. Physical stamina is essential for standing and performing light lifting duties.
Responsibilities
Greet and assist customers with their purchases.
Restock shelves and ensure items are organized neatly.
Operate the cash register to process sales transactions accurately.
Keep the store clean and tidy, including sweeping and organizing shelves.
Follow store policies and procedures.
Skills
Customer Service Skills
Numeracy Skills
Reliability
Attention to Detail
Physical Stamina
Adaptability
Job description
Customer Service
Greet and assist customers with their purchases.
Answer questions about product availability and prices.
Provide fast and friendly service to create a positive shopping experience.
Inventory Management
Restock shelves and ensure items are organized neatly.
Monitor inventory levels and report low-stock items to the store owner.
Assist with checking deliveries and storing goods properly.
Cash Handling
Operate the cash register to process sales transactions accurately.
Handle cash, give the correct change, and maintain a balanced cash drawer.
Store Maintenance
Keep the store clean and tidy, including sweeping, dusting, and organizing shelves.
Ensure products are displayed attractively to encourage sales.
Dispose of trash and manage waste properly.
Compliance
Follow store policies and procedures.
Assist in ensuring all products meet quality and safety standards.
Qualifications
Customer Service Skills: Friendly and approachable attitude to interact positively with customers.
Numeracy Skills: Basic math skills to handle cash transactions and calculate totals.
Reliability: Punctual and dependable with a strong work ethic.
Attention to Detail: Ensure accuracy in transactions and proper handling of inventory.
Physical Stamina: Ability to stand for extended periods and carry out light physical tasks such as lifting and stocking.
Adaptability: Willingness to perform various tasks as needed in a small store environment.