Healthcare Virtual Assistant & Care Coordination Pro

Snapscale; Davao City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO

Govt benefits

13th month pay

Night differential

Transportation allowance

Attendance bonus

Other incentives

Yearly raise

Free lunch

Career growth

Supportive environment

Job summary

Snapscale is looking for a Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care practice. This role combines patient coordination, healthcare administrative support, and marketing/outreach.

The ideal candidate is organized, proactive, and personable, with strong healthcare support experience and the ability to assist with both patient-facing tasks and marketing materials. Candidates will handle patient calls, scheduling, referrals, and care coordination while supporting

Qualifications

• Experience in a US-based healthcare/medical office environment.
• Experience with patient communication, scheduling, and healthcare coordination.
• Familiarity with EMR/CRM and healthcare platforms is a plus.
• Marketing experience or experience creating marketing materials.
• Strong written and verbal English communication skills.

Responsibilities

• Handle patient calls, messages, scheduling, and follow-ups.
• Assist with referrals, prior authorizations, and patient care coordination.
• Navigate healthcare platforms such as Spruce Health, LabCorp, and CoverMyMeds.
• Manage emails, patient documentation, and administrative tasks.
• Learn and communicate the practice’s Direct Primary Care services.
• Support marketing and outreach activities and help create marketing materials.

Skills

US healthcare experience

Patient communication

Scheduling

Healthcare coordination

EMR/CRM familiarity

Marketing materials

English communication

Job description

Snapscale is looking for a Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care practice. This role combines patient coordination, healthcare administrative support, and marketing/outreach.

The ideal candidate is organized, proactive, and personable, with strong healthcare support experience and the ability to assist with both patient-facing tasks and marketing materials. Candidates will handle patient calls, scheduling, referrals, and care coordination while supporting