Healthcare Quality Analyst: HIPAA Audits & Process Improvement

Med-Metrix; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Med-Metrix is seeking a Quality Analyst in Metro Manila to support quality auditing, analysis, reporting and the development of improvement plans in a healthcare setting. The role emphasizes HIPAA compliance, risk analysis, and collaboration with Operations and Training teams.

The candidate should have at least 2 years of QA experience in healthcare insurance collections or customer service, with strong communication and problem-solving skills to drive performance improvements and ensure

Qualifications

• Minimum 2 years of QA experience in healthcare insurance collections or customer service.
• Strong communication and problem-solving skills to drive improvements.
• Experience with HIPAA-style compliance and risk analysis is a plus.

Responsibilities

• Support quality auditing, analysis and reporting to improve performance.
• Develop and track improvement plans based on data insights.
• Collaborate with Operations and Training teams to implement changes.
• Ensure adherence to policies and regulatory requirements.

Skills

QA experience

Healthcare QA

Communication skills

Problem solving

Job description

Med-Metrix is seeking a Quality Analyst to support quality auditing, analysis, reporting and the development of improvement plans in a healthcare setting. The role emphasizes HIPAA compliance, risk analysis, and collaboration with Operations and Training teams.

The candidate should have at least 2 years of QA experience in healthcare insurance collections or customer service, with strong communication and problem-solving skills to drive performance improvements and ensure adherence to policies.