Healthcare Quality Analyst: HIPAA Audits & Process Improvement

Med-Metrix; Metro Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

Med-Metrix is seeking a Quality Analyst to support quality auditing, analysis, reporting and the development of improvement plans in a healthcare setting. The role emphasizes HIPAA compliance, risk analysis, and collaboration with Operations and Training teams.

The candidate should have at least 2 years of QA experience in healthcare insurance collections or customer service, with strong communication and problem-solving skills to drive performance improvements and ensure adherence to policies.

Qualifications

• At least 2 years of QA experience in healthcare insurance collections or customer service.
• Strong communication and problem-solving skills to drive performance improvements and ensure adherence to policies.

Responsibilities

• Support quality auditing, analysis and reporting.
• Develop improvement plans in a healthcare setting.
• Collaborate with Operations and Training teams to ensure HIPAA compliance and risk analysis.

Skills

QA experience

Healthcare domain

Communication skills

Problem-solving

Job description

Med-Metrix is seeking a Quality Analyst to support quality auditing, analysis, reporting and the development of improvement plans in a healthcare setting. The role emphasizes HIPAA compliance, risk analysis, and collaboration with Operations and Training teams.

The candidate should have at least 2 years of QA experience in healthcare insurance collections or customer service, with strong communication and problem-solving skills to drive performance improvements and ensure adherence to policies.